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WhatsApp Business Multi-Partner Solutions - Reject Deactivation Request API | Developer Documentation

WhatsApp Business Multi-Partner Solutions - Reject Deactivation Request API

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API for rejecting deactivation requests for Multi-Partner Solutions.
This endpoint allows solution partners to reject pending deactivation requests for their
Multi-Partner Solutions.

Base URL

https://graph.facebook.com

Endpoints

POST /{Version}/{Solution-ID}/reject_deactivation_request

Reject a pending deactivation request for a Multi-Partner Solution. This endpoint allows
solution partners to decline deactivation requests from solution owners, maintaining the
solution in its current active operational state.
Use Cases:
Reject deactivation requests from solution owners
Maintain active solution partnerships when deactivation is not appropriate
Respond programmatically to deactivation requests through API integration
Keep solutions operational when business requirements or partnerships change
Business Logic:
Solution status remains ACTIVE after successful rejection
StatusForPendingRequest transitions from PENDING_DEACTIVATION to NONE
All existing solution configurations and permissions are preserved
Solution partners receive notifications about the rejection decision
Rate Limiting:
Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.
Permissions:
Requires whatsapp_business_management permission and valid solution partnership relationship.

Request Syntax

POST /{Version}/{Solution-ID}/reject_deactivation_request
Try it
Select language
curl --request POST \
  --url 'https://graph.facebook.com/{Version}/{Solution-ID}/reject_deactivation_request' \
  --header 'Authorization: Bearer <Token>' \
  --header 'Content-Type: application/json' \
  --data '{}'
Select status code
{
  "successful_rejection": {
    "summary": "Deactivation request successfully rejected",
    "value": {
      "id": "1234567890123456",
      "name": "E-commerce Integration Solution",
      "status": "ACTIVE",
      "status_for_pending_request": "NONE",
      "owner_app": {
        "id": "9876543210987654",
        "name": "Solution Partner App"
      },
      "owner_permissions": [
        "MANAGE",
        "DEVELOP",
        "MANAGE_TEMPLATES",
        "VIEW_INSIGHTS"
      ]
    }
  }
}
Header Parameters
User-Agentstring
The user agent string identifying the client software making the request.
Authorizationstring·required
Bearer token for API authentication. This should be a valid access token obtained through the appropriate OAuth flow or system user token.
Path Parameters
Versionstring·required
Graph API version to use for this request. Determines the API behavior and available features.
Solution-IDstring·required
Your Multi-Partner Solution ID with a pending deactivation request. This ID is provided
when you create the solution and can be found in your Partner Dashboard or through solution management APIs.
Query Parameters
fieldsstring
Comma-separated list of fields to include in the response. If not specified,
default fields will be returned (name, status, status_for_pending_request).
Available fields: id, name, status, status_for_pending_request, owner_app, owner_permissions
Request BodyRequired
Request body for rejecting deactivation request
Content Type: application/json
Schema: object
Show child attributes
reject_deactivation_requestboolean·required
Set to true to reject the pending deactivation request
Responses
Reject a pending deactivation request for a Multi-Partner Solution. This endpoint allows
solution partners to decline deactivation requests from solution owners, maintaining the
solution in its current active operational state.
Use Cases:
Reject deactivation requests from solution owners
Maintain active solution partnerships when deactivation is not appropriate
Respond programmatically to deactivation requests through API integration
Keep solutions operational when business requirements or partnerships change
Business Logic:
Solution status remains ACTIVE after successful rejection
StatusForPendingRequest transitions from PENDING_DEACTIVATION to NONE
All existing solution configurations and permissions are preserved
Solution partners receive notifications about the rejection decision
Rate Limiting:
Standard Graph API rate limits apply. Use appropriate retry logic with exponential backoff.
Permissions:
Requires whatsapp_business_management permission and valid solution partnership relationship.
200
Successfully rejected the deactivation request
Content Type: application/json
Schema: WhatsAppBusinessSolution
Show child attributes
WhatsAppBusinessSolution
idstring·required
Unique identifier for the Multi-Partner Solution
namestring·required
Human-readable name of the Multi-Partner Solution
statusWhatsAppBusinessSolutionStatus·required
Current effective status of the Multi-Partner Solution
Show child attributes
status_for_pending_requestWhatsAppBusinessSolutionPendingStatus·required
Status of any pending solution status transition requests
owner_appApplicationNode
Meta application that owns the Multi-Partner Solution
Show child attributes
idstring
Unique identifier for the Meta application
namestring
Name of the Meta application
owner_permissionsarray of WhatsAppBusinessAccountPermissionTask
List of WhatsApp Business Account permissions granted to the solution owner
Show child attributes
owner_permissions[]WhatsAppBusinessAccountPermissionTask
Granular permission tasks for WhatsApp Business Account access
400
Bad Request - Invalid parameters or malformed request
Content Type: application/json
Schema: GraphAPIError
Show child attributes
GraphAPIError
errorobject·required
Show child attributes
messagestring·required
Human-readable error message
typestring·required
Error type classification
codeinteger·required
Numeric error code
error_subcodeinteger
More specific error subcode when available
fbtrace_idstring
Unique identifier for debugging and support requests with Meta
is_transientboolean
Indicates whether this error is temporary and the request should be retried
error_user_titlestring
User-friendly error title for display purposes
error_user_msgstring
User-friendly error message for display purposes
401
Unauthorized - Invalid or missing access token
Content Type: application/json
Schema: GraphAPIError
Show child attributes
GraphAPIError
errorobject·required
Show child attributes
messagestring·required
Human-readable error message
typestring·required
Error type classification
codeinteger·required
Numeric error code
error_subcodeinteger
More specific error subcode when available
fbtrace_idstring
Unique identifier for debugging and support requests with Meta
is_transientboolean
Indicates whether this error is temporary and the request should be retried
error_user_titlestring
User-friendly error title for display purposes
error_user_msgstring
User-friendly error message for display purposes
403
Forbidden - Insufficient permissions or unauthorized access
Content Type: application/json
Schema: GraphAPIError
Show child attributes
GraphAPIError
errorobject·required
Show child attributes
messagestring·required
Human-readable error message
typestring·required
Error type classification
codeinteger·required
Numeric error code
error_subcodeinteger
More specific error subcode when available
fbtrace_idstring
Unique identifier for debugging and support requests with Meta
is_transientboolean
Indicates whether this error is temporary and the request should be retried
error_user_titlestring
User-friendly error title for display purposes
error_user_msgstring
User-friendly error message for display purposes
404
Not Found - Solution not found or not accessible
Content Type: application/json
Schema: GraphAPIError
Show child attributes
GraphAPIError
errorobject·required
Show child attributes
messagestring·required
Human-readable error message
typestring·required
Error type classification
codeinteger·required
Numeric error code
error_subcodeinteger
More specific error subcode when available
fbtrace_idstring
Unique identifier for debugging and support requests with Meta
is_transientboolean
Indicates whether this error is temporary and the request should be retried
error_user_titlestring
User-friendly error title for display purposes
error_user_msgstring
User-friendly error message for display purposes
422
Unprocessable Entity - Invalid solution state or business logic violation
Content Type: application/json
Schema: GraphAPIError
Show child attributes
GraphAPIError
errorobject·required
Show child attributes
messagestring·required
Human-readable error message
typestring·required
Error type classification
codeinteger·required
Numeric error code
error_subcodeinteger
More specific error subcode when available
fbtrace_idstring
Unique identifier for debugging and support requests with Meta
is_transientboolean
Indicates whether this error is temporary and the request should be retried
error_user_titlestring
User-friendly error title for display purposes
error_user_msgstring
User-friendly error message for display purposes
429
Too Many Requests - Rate limit exceeded
Content Type: application/json
Schema: GraphAPIError
Show child attributes
GraphAPIError
errorobject·required
Show child attributes
messagestring·required
Human-readable error message
typestring·required
Error type classification
codeinteger·required
Numeric error code
error_subcodeinteger
More specific error subcode when available
fbtrace_idstring
Unique identifier for debugging and support requests with Meta
is_transientboolean
Indicates whether this error is temporary and the request should be retried
error_user_titlestring
User-friendly error title for display purposes
error_user_msgstring
User-friendly error message for display purposes
500
Internal Server Error - Unexpected server error
Content Type: application/json
Schema: GraphAPIError
Show child attributes
GraphAPIError
errorobject·required
Show child attributes
messagestring·required
Human-readable error message
typestring·required
Error type classification
codeinteger·required
Numeric error code
error_subcodeinteger
More specific error subcode when available
fbtrace_idstring
Unique identifier for debugging and support requests with Meta
is_transientboolean
Indicates whether this error is temporary and the request should be retried
error_user_titlestring
User-friendly error title for display purposes
error_user_msgstring
User-friendly error message for display purposes
Select language
curl --request POST \
  --url 'https://graph.facebook.com/{Version}/{Solution-ID}/reject_deactivation_request' \
  --header 'Authorization: Bearer <Token>' \
  --header 'Content-Type: application/json' \
  --data '{}'
Select status code
{
  "successful_rejection": {
    "summary": "Deactivation request successfully rejected",
    "value": {
      "id": "1234567890123456",
      "name": "E-commerce Integration Solution",
      "status": "ACTIVE",
      "status_for_pending_request": "NONE",
      "owner_app": {
        "id": "9876543210987654",
        "name": "Solution Partner App"
      },
      "owner_permissions": [
        "MANAGE",
        "DEVELOP",
        "MANAGE_TEMPLATES",
        "VIEW_INSIGHTS"
      ]
    }
  }
}

Authentication

Scheme
Type
Location
bearerAuth
HTTP Bearer
Header: Authorization

Usage Examples

bearerAuth:
Include Authorization: Bearer your-token-here in request headers

Global Authentication Requirements

All endpoints require:
bearerAuth

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