No Storage | Developer Documentation

Does Meta No Storage apply to a ChatArchitect connection?

Meta No Storage is not used for ChatArchitect customer connections. ChatArchitect itself does not store customer message texts or attachments. These statements concern different services: ChatArchitect's handling of message content does not establish that a special Meta storage configuration is enabled.

What the Meta feature describes

Meta uses No Storage as the name of a specific Cloud API configuration. Its reference describes limited transient storage and shorter periods for some delivery retries and media retrieval. Those conditions apply to a number configured for that Meta mode.

The one-hour periods in the official Meta No Storage reference must not be read as ChatArchitect's message retention period, attachment expiry time or retry policy. That Meta mode is not used in the ChatArchitect service described here.

What this means when using ChatArchitect

• Conversation history: Check the history and stored attachments in your connected CRM, help desk or other tool. Follow the message content and storage guide for the separate systems that may keep copies.
• An unavailable attachment: Check the exact error and the system from which the file is being opened. The title of this Meta feature does not establish the cause of a missing file in your tool.
• A delivery problem: Record the connected number, message ID if available, time with time zone and exact status. Use the sending guide before retrying. The old No Storage webhook examples do not define the result shown by your integration.
• A storage requirement: Identify the data and service covered by the requirement. If it specifically requires the Meta No Storage configuration, ask support to assess service suitability before relying on the standard connection.

Use the supported customer workflow

The standard ChatArchitect route uses App key and Secret in the connected tool. It does not require customers to obtain a Meta System User token or manage direct Cloud API registration. Use the credentials guide for that connection.

For a country-of-storage requirement, see the storage-location guide. ChatArchitect does not offer selection of Meta's storage country. A location requirement and Meta No Storage are separate questions to clarify for the relevant service.