Webhooks
Configure WhatsApp Business Platform webhooks and reference event payloads for messages and accounts.
Webhooks | Developer Documentation
Receive and understand WhatsApp webhooks from ChatArchitect Use this guide for a custom service c...
Create a webhook endpoint | Developer Documentation
Prepare a webhook endpoint for the ChatArchitect API Use this checklist when building your own Ch...
Create a test webhook endpoint | Developer Documentation
Test a ChatArchitect webhook receiver before using it with customers Use this guide to check a re...
business_capability_update webhook reference | Developer Documentation
Review a changed WhatsApp account limit before your next campaign If Meta or support reports a ch...
history webhook reference | Developer Documentation
Check WhatsApp Business app chat history in ChatArchitect When connecting an existing WhatsApp Bu...
message_template_components_update webhook reference | Developer Documentation
Check changed WhatsApp template content in ChatArchitect After editing a WhatsApp template, check...
message_template_quality_update webhook reference | Developer Documentation
Respond to a change in WhatsApp template quality A template's quality can change after it has bee...
message_template_status_update webhook reference | Developer Documentation
Handle a WhatsApp template status change in ChatArchitect Use this checklist when a template is a...
messages webhook reference | Developer Documentation
Route WhatsApp message events correctly in ChatArchitect An incoming customer text and a delivery...
Button messages webhook reference | Developer Documentation
Check replies to WhatsApp template buttons in ChatArchitect If an approved WhatsApp template offe...
Contacts messages webhook reference | Developer Documentation
Handle incoming WhatsApp contact cards with ChatArchitect A customer may share a contact card whi...
Edit messages webhook reference | Developer Documentation
Check edited WhatsApp messages in ChatArchitect A customer can correct a message after your team ...
Errors messages webhooks reference | Developer Documentation
Investigate a WhatsApp sending error with ChatArchitect Start with the operation and the specific...
Interactive messages webhook reference | Developer Documentation
Interactive messages webhook reference Updated: Oct 22, 2025 This reference describes trigger eve...
Location messages webhook reference | Developer Documentation
Check incoming WhatsApp locations with ChatArchitect Use this checklist when a customer shares a ...
Reaction messages webhook reference | Developer Documentation
Handle incoming WhatsApp reactions with ChatArchitect A customer may add or remove an emoji react...
Status messages webhook reference | Developer Documentation
Track a WhatsApp message's delivery through ChatArchitect Use the sending tool's message history,...
System messages webhook reference | Developer Documentation
Check WhatsApp customer identifier changes in ChatArchitect If a conversation appears under a cha...
Text messages webhook reference | Developer Documentation
Route incoming WhatsApp texts from ChatArchitect to your application Use this guide for the incom...
Unsupported messages webhook reference | Developer Documentation
Handle an incoming WhatsApp message you cannot view If a conversation connected to ChatArchitect ...
partner_solutions webhook reference | Developer Documentation
partner_solutions webhook reference Updated: Oct 22, 2025 This reference describes trigger event...
payment_configuration_update webhook reference | Developer Documentation
Check payment confirmation after sending a WhatsApp link When you send an external checkout link ...
phone_number_name_update webhook reference | Developer Documentation
Check the result of a WhatsApp display name review After adding a business number or submitting a...
phone_number_quality_update webhook reference | Developer Documentation
Review a throughput change for your connected WhatsApp number A notice about increased platform t...
security webhook reference | Developer Documentation
Review WhatsApp PIN change notices with ChatArchitect A security notice about a business number c...
smb_app_state_sync webhook reference | Developer Documentation
Check Business app contact sync with ChatArchitect If your team keeps the WhatsApp Business app a...
smb_message_echoes webhook reference | Developer Documentation
Check WhatsApp Business app sends in ChatArchitect When agents use the WhatsApp Business app and ...
template_category_update webhook reference | Developer Documentation
Check a change to a WhatsApp template category The category shown when you submitted a template c...
user_preferences webhook reference | Developer Documentation
Handle WhatsApp marketing preference changes in ChatArchitect When a customer asks to stop market...
automatic_events webhook reference | Developer Documentation
Why automatic_events is not a ChatArchitect callback workflow ChatArchitect does not support auto...
Webhook overrides | Developer Documentation
Prepare a webhook receiver URL change for ChatArchitect Use this guide to plan a callback change ...