Meta WhatsApp
WhatsApp Business Platform developer documentation: Cloud API, messages, templates, webhooks, phone numbers, onboarding, and payments.
Access Tokens
How to generate and use access tokens for WhatsApp Business Platform APIs.
Analytics
Use WhatsApp Business Platform analytics to review account and message performance.
Block Users
API guidance for blocking WhatsApp users and managing blocked contacts.
Business Phone Numbers
Set up WhatsApp business phone numbers: registration, two-step verification, and related Cloud AP...
Business phone numbers | Developer Documentation
Choose and connect a WhatsApp Business phone number with ChatArchitect Choose a phone number you ...
Two-Step Verification | Developer Documentation
Enable or change two-step verification for a ChatArchitect WhatsApp number Two-step verification ...
Conversational Components | Developer Documentation
Set up WhatsApp ice breakers and commands for a ChatArchitect number Ice breakers are suggested f...
Media | Developer Documentation
Media Updated: Dec 11, 2025 You use 4 different endpoints to manage your media: See Supported Med...
Business Profiles
Manage the public profile details of a WhatsApp Business Platform account.
Business Scoped User Ids
Understand business-scoped user IDs used by the WhatsApp Business Platform.
Calling
ChatArchitect does not support WhatsApp Business Calling through its API or ready-made integratio...
Catalogs
Availability of native WhatsApp catalogs, product cards, carts and orders in ChatArchitect, with ...
Core
For an overview, see About the WhatsApp Business Platform.
WhatsApp Business Platform | Developer Documentation
Choose a WhatsApp integration with ChatArchitect Start by deciding where your team will read cust...
Pricing on the WhatsApp Business Platform | Developer Documentation
Understand WhatsApp message costs with ChatArchitect ChatArchitect bills you for the WhatsApp Bus...
Authentication-international rates | Developer Documentation
Authentication-international rates Updated: Dec 12, 2025 Specific countries have an authenticatio...
Conversation-based pricing (DEPRECATED) | Developer Documentation
Check an old WhatsApp conversation-based cost estimate Meta replaced conversation-based pricing o...
WhatsApp Cloud API Get Started | Developer Documentation
Prepare your first ChatArchitect WhatsApp API integration Use this guide when a developer will ad...
Ctwa
API guide to welcome message sequences for ads that click to WhatsApp.
Data Privacy And Security
Privacy and security guidance for WhatsApp Business Platform data and API use.
Display Names
Requirements and setup for WhatsApp business phone number display names.
Docs
Introduction to the WhatsApp Business Platform and its core documentation.
Embedded Signup
Connect WhatsApp through ChatArchitect, finish setup and use the Business app with coexistence. C...
Embedded Signup | Developer Documentation
Connect WhatsApp through ChatArchitect Embedded Signup Use the prepared WhatsApp connection in Ch...
Implementation | Developer Documentation
Complete or troubleshoot WhatsApp signup in ChatArchitect Use this checklist when the prepared Co...
Onboarding WhatsApp Business app users (aka "Coexistence") | Developer Documentation
Keep using the WhatsApp Business app with ChatArchitect ChatArchitect supports connecting a numbe...
Automatic Events API | Developer Documentation
Automatic lead and purchase events: ChatArchitect availability ChatArchitect does not support Aut...
Getting Opt In
How to obtain user opt-in before sending WhatsApp Business messages.
Identity Change
Identity change behavior and handling in the WhatsApp Business Platform.
Link Previews
Enable and control link previews in WhatsApp Business messages.
Local Storage
How local storage works for WhatsApp Business Platform data.
Marketing Messages
Set up Marketing Messages API, send campaigns, track click events and conversions, and review met...
Marketing Messages API for WhatsApp | Developer Documentation
Marketing Messages API and ChatArchitect campaigns Meta's Marketing Messages API for WhatsApp is ...
Get started | Developer Documentation
Get started with a WhatsApp marketing campaign This guide is for businesses sending marketing mes...
Features | Developer Documentation
WhatsApp marketing features in ChatArchitect Meta describes a broad set of features for its Marke...
Onboard | Developer Documentation
Prepare a ChatArchitect number for WhatsApp marketing This page covers the customer setup needed ...
Setting up conversion measurement | Developer Documentation
Measure a ChatArchitect WhatsApp marketing campaign Start with a question you can answer using da...
Tracking click events | Developer Documentation
Track links in a ChatArchitect WhatsApp campaign You can use a tagged destination on your own web...
Viewing metrics | Developer Documentation
Review WhatsApp campaign results with ChatArchitect To review a marketing campaign sent through C...
Deep links | Developer Documentation
Test website and app links in ChatArchitect templates A deep link takes a recipient to a particul...
Send Marketing Messages | Developer Documentation
Send an approved marketing template through ChatArchitect Use your connected CRM, help desk or ot...
Onboard business customers | Developer Documentation
Hand over a ChatArchitect marketing setup to your team Use this checklist when the people connect...
Set a max-price for marketing messages (BETA) | Developer Documentation
Maximum-price settings and campaign costs in ChatArchitect ChatArchitect does not currently provi...
Messages
Send WhatsApp Business messages in text, media, interactive, location, and template formats.
Sending messages | Developer Documentation
Send your first WhatsApp message with ChatArchitect Use this guide to test a WhatsApp Business nu...
Audio messages | Developer Documentation
Check WhatsApp audio and voice messages in ChatArchitect Use this checklist when your connected C...
Contacts messages | Developer Documentation
Send and verify a WhatsApp contact card with ChatArchitect ChatArchitect supports contact-card me...
Document messages | Developer Documentation
Prepare and check a WhatsApp document attachment Use this checklist when sending an invoice, deli...
Image messages | Developer Documentation
Prepare and check a WhatsApp image attachment Use this checklist for a product photo, delivery im...
Interactive Call-to-Action URL Button Messages | Developer Documentation
Interactive Call-to-Action URL Button Messages Updated: Nov 3, 2025 WhatsApp users may be hesitan...
Interactive list messages | Developer Documentation
Interactive list messages Updated: Nov 3, 2025 Interactive list messages allow you to present Wha...
Interactive media carousel messages | Developer Documentation
Interactive media carousel messages Updated: Dec 22, 2025 Interactive media carousel messages dis...
Location messages | Developer Documentation
Send and verify a WhatsApp map location with ChatArchitect ChatArchitect supports location messag...
Location request messages | Developer Documentation
Location request messages Updated: Nov 3, 2025 Location request messages display body text and a ...
Reaction messages | Developer Documentation
Reaction messages Updated: Nov 3, 2025 Reaction messages are emoji-reactions that you can apply t...
Template Messages | Developer Documentation
When to use a WhatsApp template message with ChatArchitect A template is a reusable message that ...
Text messages | Developer Documentation
Write and send a text reply through ChatArchitect Use the conversation in your connected CRM or h...
Video Messages | Developer Documentation
Prepare and check WhatsApp video attachments with ChatArchitect Use this checklist if your connec...
Mark messages as read | Developer Documentation
Check what a WhatsApp read indicator means Before relying on a read indicator in a conversation h...
Contextual replies | Developer Documentation
Check a reply that quotes a customer's message When a customer sends several questions, a quoted ...
Address Messages | Developer Documentation
Address Messages Updated: Nov 7, 2025 This feature is only available for businesses based in Indi...
Messaging Limits
Understand WhatsApp Business Platform messaging limits and how they affect outreach.
No Storage
Overview of the No Storage option for WhatsApp Business Platform data.
Official Business Accounts
Learn about Official Business Accounts on the WhatsApp Business Platform.
Payments
Technical guides to WhatsApp payments in India and Brazil, including payment links, orders, and o...
Payments API — India | Developer Documentation
Payments API — IndiaUpdated: Nov 26, 2025The Payments API enables you to accept payments from you...
Onboarding APIs | Developer Documentation
Onboarding APIs Updated: Nov 14, 2025 To receive payments on WhatsApp, you must have a payment co...
Receive UPI Payments Through WhatsApp(Recommended) | Developer Documentation
ChatArchitect scope: Native Meta product catalogs, product cards, shopping carts and catalog orde...
Cashfree Payment Gateway Integration Guide | Developer Documentation
Cashfree Payment Gateway Integration Guide Updated: Oct 31, 2025 Purpose The purpose of this docu...
Billdesk Payment Gateway Integration Guide | Developer Documentation
Billdesk Payment Gateway Integration Guide Updated: Nov 14, 2025 The purpose of this document is ...
CCAvenue Payment Gateway Integration Guide | Developer Documentation
CCAvenue Payment Gateway Integration Guide Updated: Dec 10, 2025 The purpose of this document is ...
Accept Payments via Payment Links | Developer Documentation
ChatArchitect scope: Native Meta product catalogs, product cards, shopping carts and catalog orde...
Enhanced Payment Links | Developer Documentation
Enhanced Payment Links Updated: Dec 12, 2025 Overview Enhanced Payment Links is a feature that tr...
Send order details template message (India) | Developer Documentation
Send order details template message Updated: Oct 31, 2025 Overview Order details message template...
Send order status template message | Developer Documentation
Send order status template message Updated: Nov 14, 2025 Overview An Order status template is a t...
Checkout button templates | Developer Documentation
Checkout button templates Updated: Dec 12, 2025 Checkout button templates are marketing templates...
Payments API - Brazil | Developer Documentation
Payments API - BrazilUpdated: Nov 14, 2025Payments API enable businesses to accept payments from ...
Orders | Developer Documentation
Orders Updated: Mar 25, 2026 Payments API introduces two new types of interactive messages: orde...
Offsite Pix payments | Developer Documentation
Offsite Pix payments Updated: Nov 14, 2025 Payments API also enables businesses to collect payme...
Payment links | Developer Documentation
Payment links Updated: Nov 14, 2025 Payments API also enables businesses to collect payments fro...
Boleto | Developer Documentation
Boleto Updated: Nov 14, 2025 Payments API also enables businesses to collect payments from their...
One-Click Payments | Developer Documentation
One-Click Payments Updated: Nov 14, 2025 This feature is not publicly available yet and is only...
Send order details template message (Brazil) | Developer Documentation
Send order details template message Updated: Nov 4, 2025 Overview Order details message templ...
Receive UPI Payments Through WhatsApp | Developer Documentation
ChatArchitect scope: Native Meta product catalogs, product cards, shopping carts and catalog orde...
Receive payments via payment gateways on WhatsApp | Developer Documentation
ChatArchitect scope: Native Meta product catalogs, product cards, shopping carts and catalog orde...
Permissions
Reference for permissions required by WhatsApp Business Platform integrations.
Policy Enforcement
Understand WhatsApp Business Platform policies, spam enforcement, and account restrictions.
Policy Enforcement Violations
Reference for WhatsApp Business Platform policy violations and how they are reported.
Qr Codes
Create and manage QR codes and short links for WhatsApp Business accounts.
Reference
API reference for WhatsApp accounts, phone numbers, media, groups, message history, and partner o...
Meta Graph API - Application Connected Client Businesses | Developer Documentation
Meta provider reference: listing businesses connected to a Meta application. This imported techni...
WhatsApp Business Management - Add Phone Numbers API | Developer Documentation
Meta provider reference: adding phone numbers through Meta Graph API. This imported technical ref...
WhatsApp Cloud API - Business Account API | Developer Documentation
WhatsApp Cloud API - Business Account API Copy for LLM View as Markdown Version Retri...
WhatsApp Business Management API - Owned WhatsApp Business Accounts | Developer Documentation
Meta provider reference: listing owned WhatsApp business accounts. This imported technical refere...
WhatsApp Business Accounts API | Developer Documentation
Meta provider reference: the WhatsApp business-account Graph node. This imported technical refere...
WhatsApp Business Partner Onboarding to MM Lite API | Developer Documentation
WhatsApp Business Partner Onboarding to MM Lite APICopy for LLMView as MarkdownVersionAPI for onb...
WhatsApp Business Pre-Verified Phone Numbers API | Developer Documentation
WhatsApp Business Pre-Verified Phone Numbers API Copy for LLM View as Markdown Version API for re...
WhatsApp Cloud API - Media API | Developer Documentation
WhatsApp Cloud API - Media API Copy for LLM View as Markdown Version Retrieve and del...
WhatsApp Cloud API - Media Download API | Developer Documentation
WhatsApp Cloud API - Media Download API Copy for LLM View as Markdown Version Downloa...
WhatsApp Business Message History Events API | Developer Documentation
WhatsApp Business Message History Events API Copy for LLM View as Markdown Version API...
WhatsApp Business - Assigned WhatsApp Business Accounts API | Developer Documentation
Meta provider reference: listing assigned WhatsApp business accounts. This imported technical ref...
WhatsApp Incoming Webhook Payload | Developer Documentation
Read a ChatArchitect WhatsApp callback payload Use this reference to identify incoming text and o...
WhatsApp Business API - WhatsApp Account Number API | Developer Documentation
WhatsApp Business API - WhatsApp Account Number API Copy for LLM View as Markdown Version ...
WhatsApp Business Account - Assigned Users Management API | Developer Documentation
Meta provider reference: assigning users to a WhatsApp business account. This imported technical ...
WhatsApp Business Account - Conversational Automation API | Developer Documentation
WhatsApp Business Account - Conversational Automation API Copy for LLM View as Markdown Ver...
WhatsApp Cloud API - Extended Credits API | Developer Documentation
Meta provider reference: Meta extended-credit allocation. This imported technical reference descr...
WhatsApp Business API - Phone Number Management API | Developer Documentation
WhatsApp Business API - Phone Number Management API Copy for LLM View as Markdown Version ...
WhatsApp Business Account - Schedules API | Developer Documentation
WhatsApp Business Account - Schedules API Copy for LLM View as Markdown Version API fo...
WhatsApp Business Account - Subscribed Apps API | Developer Documentation
WhatsApp Business Account - Subscribed Apps API Copy for LLM View as Markdown Version ...
WhatsApp Cloud API - Template API | Developer Documentation
Fetch approved WhatsApp templates with the ChatArchitect API Use this reference when your applica...
WhatsApp Business Account Solutions List API | Developer Documentation
Meta provider reference: listing solutions attached to a Meta account. This imported technical re...
WhatsApp Business Account - Migration Intent Details API | Developer Documentation
WhatsApp Business Account - Migration Intent Details API Copy for LLM View as Markdown Vers...
WhatsApp Business Bot - Bot Details API | Developer Documentation
WhatsApp Business Bot - Bot Details API Copy for LLM View as Markdown Version This end...
WhatsApp Cloud API - Block API | Developer Documentation
WhatsApp Cloud API - Block API Copy for LLM View as Markdown Version The Block API al...
WhatsApp Cloud API - Business Encryption API | Developer Documentation
WhatsApp Cloud API - Business Encryption API Copy for LLM View as Markdown Version API for managi...
WhatsApp Cloud API - Marketing Messages Lite API | Developer Documentation
WhatsApp Cloud API - Marketing Messages Lite API Copy for LLM View as Markdown Version ...
WhatsApp Cloud API - Media Upload API | Developer Documentation
WhatsApp Cloud API - Media Upload API Copy for LLM View as Markdown Version Upload me...
WhatsApp Cloud API - Message API | Developer Documentation
Send a WhatsApp message with the ChatArchitect API Use this reference to prepare an ordinary text...
WhatsApp Cloud API - Phone Number API | Developer Documentation
WhatsApp Cloud API - Phone Number APICopy for LLMView as MarkdownVersionWhatsApp Cloud API, hoste...
WhatsApp Cloud API - Settings API | Developer Documentation
WhatsApp Cloud API - Settings API Copy for LLM View as Markdown Version The Settings ...
WhatsApp Business Account Phone Number Verification - Verify Code API | Developer Documentation
WhatsApp Business Account Phone Number Verification - Verify Code API Copy for LLM View as M...
WhatsApp Cloud API - WhatsApp Business QR Code Management API | Developer Documentation
WhatsApp Cloud API - WhatsApp Business QR Code Management APICopy for LLMView as MarkdownVersionA...
WhatsApp Business Pre-Verified Phone Number Partners API | Developer Documentation
WhatsApp Business Pre-Verified Phone Number Partners API Copy for LLM View as Markdown Version AP...
WhatsApp Business Profile Node API | Developer Documentation
WhatsApp Business Profile Node API Copy for LLM View as Markdown Version This endpoint...
WhatsApp Business Multi-Partner Solutions - Accept Deactivation Request API | Developer Documentation
Meta provider reference: accepting a partner-solution deactivation request. This imported technic...
WhatsApp Business Multi-Partner Solutions - Access Token API | Developer Documentation
Meta provider reference: obtaining a token for a Meta partner solution. This imported technical r...
WhatsApp Business Multi-Partner Solutions - Reject Deactivation Request API | Developer Documentation
Meta provider reference: rejecting a partner-solution deactivation request. This imported technic...
WhatsApp Business Multi-Partner Solutions - Send Deactivation Request API | Developer Documentation
Meta provider reference: sending a partner-solution deactivation request. This imported technical...
WhatsApp Business Multi-Partner Solutions - Solution Accept API | Developer Documentation
Meta provider reference: accepting a Meta partner solution. This imported technical reference des...
WhatsApp Business Multi-Partner Solutions - Solution Details API | Developer Documentation
Meta provider reference: reading the details of a Meta partner solution. This imported technical ...
WhatsApp Business Multi-Partner Solutions - Solution Reject API | Developer Documentation
Meta provider reference: rejecting a Meta partner solution. This imported technical reference des...
WhatsApp Cloud API - Register API | Developer Documentation
WhatsApp Cloud API - Register APICopy for LLMView as MarkdownVersionWhatsApp Cloud API, hosted by...
Solution Providers
Customer account, number, credential, billing and webhook guides for ChatArchitect, with separate...
Solution providers | Developer Documentation
Who sets up a WhatsApp connection with ChatArchitect? Use this guide when your business wants to ...
Become a Tech Provider | Developer Documentation
Meta provider reference: provider application registration and review. This imported technical re...
Get started as a Solution Partner | Developer Documentation
Meta provider reference: starting a Meta Solution Partner implementation. This imported technical...
Measurement Partners | Developer Documentation
Meta provider reference: measurement-partner documentation. This imported technical reference des...
Upgrading to a Tech Partner | Developer Documentation
Meta provider reference: a Meta provider programme upgrade. This imported technical reference des...
App Review | Developer Documentation
Meta provider reference: review of a Meta developer application. This imported technical referenc...
Partner-initiated WABA creation | Developer Documentation
Meta provider reference: partner-initiated account creation. This imported technical reference de...
Multi-Partner Solutions | Developer Documentation
Meta provider reference: a joint Meta partner solution. This imported technical reference describ...
Multi-Partner Solution — Embedded creation | Developer Documentation
Meta provider reference: embedded creation of a Meta partner solution. This imported technical re...
How to use Multi-Solution Conversations (MSC) | Developer Documentation
Meta provider reference: configuration of Meta Multi-Solution Conversations. This imported techni...
Partner-led Business Verification | Developer Documentation
Meta provider reference: a provider-led business-verification process. This imported technical re...
Tracking with the Meta Pixel | Developer Documentation
Meta provider reference: Meta Pixel tracking in a provider setup. This imported technical referen...
Managing WhatsApp Business Accounts | Developer Documentation
Check the WhatsApp business account used by your connection Before configuring the sending tool, ...
Registering business phone numbers | Developer Documentation
Meta provider reference: registration of a customer number by a Meta provider. This imported tech...
Manage System Users | Developer Documentation
Use the credentials for your ChatArchitect connection A custom service connected through ChatArch...
On-Behalf-Of account ownership model deprecation | Developer Documentation
Meta provider reference: the historical Meta On-Behalf-Of ownership model. This imported technica...
Migrate an existing WhatsApp Number to a Business Account | Developer Documentation
Meta provider reference: migration of a number in a Meta provider implementation. This imported t...
Business customer phone numbers | Developer Documentation
Match the business number to the intended integration Keep a clear record of the business phone n...
Managing credit lines | Developer Documentation
Check billing for your ChatArchitect WhatsApp connection For WhatsApp messaging through ChatArchi...
Managing Webhooks | Developer Documentation
Manage the receiver for your ChatArchitect connection A custom application uses a receiver to get...
Templates
Create and manage WhatsApp message templates, with guidance on categories, authentication, qualit...
Utility templates | Developer Documentation
Create a utility WhatsApp template with ChatArchitect Choose Utility for a non-promotional update...
Best practices for authenticating users via WhatsApp | Developer Documentation
Best practices for authenticating users via WhatsApp Updated: Nov 21, 2025 Security To register w...
One-tap autofill authentication templates | Developer Documentation
One-tap autofill authentication templates Updated: Feb 6, 2026 Upcoming deprecation: Starting Apr...
Zero-tap authentication templates | Developer Documentation
Zero-tap authentication templates Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2...
Copy code authentication templates | Developer Documentation
Copy code authentication templates Updated: Nov 4, 2025 Copy code authentication templates allow ...
Error Signals | Developer Documentation
Error Signals Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIn...
Bulk management | Developer Documentation
Prepare several template language versions in ChatArchitect Use a working list when you need seve...
Template previews | Developer Documentation
Review a WhatsApp template before submission and sending Check the message text and sample values...
Templates | Developer Documentation
Create WhatsApp message templates with ChatArchitect Use this guide to prepare a WhatsApp message...
Marketing templates | Developer Documentation
Create a WhatsApp marketing template with ChatArchitect Use a Marketing template for an offer, pr...
Coupon code templates | Developer Documentation
Include a coupon code in a WhatsApp template with ChatArchitect Use a Marketing text template to ...
Limited-time offer templates | Developer Documentation
Communicate a time-limited offer with ChatArchitect Use an approved Marketing text template to st...
Template categorization | Developer Documentation
Choose a WhatsApp template category in ChatArchitect Choose a category that matches the purpose o...
Template components | Developer Documentation
Parts of a WhatsApp message template in ChatArchitect A template combines message text, variables...
Template Library | Developer Documentation
Template Library Updated: Nov 14, 2025 Template Library makes it faster and easier for businesses...
Template management | Developer Documentation
Edit or delete a WhatsApp template in ChatArchitect You can change or delete an existing template...
Business portfolio pacing | Developer Documentation
Why a WhatsApp campaign may slow across several numbers Meta can release a large template campaig...
Template pacing | Developer Documentation
Why WhatsApp template messages may be held before delivery If some messages in a ChatArchitect ca...
Template pausing | Developer Documentation
What to do when a WhatsApp template is paused Meta may pause a WhatsApp message template after po...
Per-user marketing template message limits | Developer Documentation
When a WhatsApp marketing message is limited for one recipient A marketing template can be approv...
Template quality rating | Developer Documentation
Check the quality of a WhatsApp message template A template can be approved and still perform poo...
Template review | Developer Documentation
What happens after you submit a WhatsApp template When you submit a message template through Chat...
Tap target title URL override | Developer Documentation
Tap target title URL override Updated: Nov 13, 2025 This document explains how to send approved m...
Configure message time-to-live | Developer Documentation
Plan WhatsApp message validity with ChatArchitect Use this checklist for an offer, reminder or up...
Template groups | Developer Documentation
Keep a campaign template register with ChatArchitect Use a shared register when a campaign involv...
Template Comparison | Developer Documentation
Compare WhatsApp template results in a ChatArchitect campaign Compare two approved templates when...
Template migration | Developer Documentation
Prepare WhatsApp templates before an account change with ChatArchitect If you plan to change a Wh...
Throughput
Understand message throughput limits for the WhatsApp Business Platform.
Typing Indicators
How to send typing indicators through the WhatsApp Business Platform.
Upcoming Messaging Limits Changes
Review planned changes to WhatsApp Business Platform messaging limits.
Webhooks
Configure WhatsApp Business Platform webhooks and reference event payloads for messages and accou...
Webhooks | Developer Documentation
Receive and understand WhatsApp webhooks from ChatArchitect Use this guide for a custom service c...
Create a webhook endpoint | Developer Documentation
Prepare a webhook endpoint for the ChatArchitect API Use this checklist when building your own Ch...
Create a test webhook endpoint | Developer Documentation
Test a ChatArchitect webhook receiver before using it with customers Use this guide to check a re...
business_capability_update webhook reference | Developer Documentation
Review a changed WhatsApp account limit before your next campaign If Meta or support reports a ch...
history webhook reference | Developer Documentation
Check WhatsApp Business app chat history in ChatArchitect When connecting an existing WhatsApp Bu...
message_template_components_update webhook reference | Developer Documentation
Check changed WhatsApp template content in ChatArchitect After editing a WhatsApp template, check...
message_template_quality_update webhook reference | Developer Documentation
Respond to a change in WhatsApp template quality A template's quality can change after it has bee...
message_template_status_update webhook reference | Developer Documentation
Handle a WhatsApp template status change in ChatArchitect Use this checklist when a template is a...
messages webhook reference | Developer Documentation
Route WhatsApp message events correctly in ChatArchitect An incoming customer text and a delivery...
Button messages webhook reference | Developer Documentation
Check replies to WhatsApp template buttons in ChatArchitect If an approved WhatsApp template offe...
Contacts messages webhook reference | Developer Documentation
Handle incoming WhatsApp contact cards with ChatArchitect A customer may share a contact card whi...
Edit messages webhook reference | Developer Documentation
Check edited WhatsApp messages in ChatArchitect A customer can correct a message after your team ...
Errors messages webhooks reference | Developer Documentation
Investigate a WhatsApp sending error with ChatArchitect Start with the operation and the specific...
Interactive messages webhook reference | Developer Documentation
Interactive messages webhook reference Updated: Oct 22, 2025 This reference describes trigger eve...
Location messages webhook reference | Developer Documentation
Check incoming WhatsApp locations with ChatArchitect Use this checklist when a customer shares a ...
Reaction messages webhook reference | Developer Documentation
Handle incoming WhatsApp reactions with ChatArchitect A customer may add or remove an emoji react...
Status messages webhook reference | Developer Documentation
Track a WhatsApp message's delivery through ChatArchitect Use the sending tool's message history,...
System messages webhook reference | Developer Documentation
Check WhatsApp customer identifier changes in ChatArchitect If a conversation appears under a cha...
Text messages webhook reference | Developer Documentation
Route incoming WhatsApp texts from ChatArchitect to your application Use this guide for the incom...
Unsupported messages webhook reference | Developer Documentation
Handle an incoming WhatsApp message you cannot view If a conversation connected to ChatArchitect ...
partner_solutions webhook reference | Developer Documentation
partner_solutions webhook reference Updated: Oct 22, 2025 This reference describes trigger event...
payment_configuration_update webhook reference | Developer Documentation
payment_configuration_update webhook reference Updated: Oct 22, 2025 This reference describes tr...
phone_number_name_update webhook reference | Developer Documentation
Check the result of a WhatsApp display name review After adding a business number or submitting a...
phone_number_quality_update webhook reference | Developer Documentation
Review a throughput change for your connected WhatsApp number A notice about increased platform t...
security webhook reference | Developer Documentation
Review WhatsApp PIN change notices with ChatArchitect A security notice about a business number c...
smb_app_state_sync webhook reference | Developer Documentation
Check Business app contact sync with ChatArchitect If your team keeps the WhatsApp Business app a...
smb_message_echoes webhook reference | Developer Documentation
Check WhatsApp Business app sends in ChatArchitect When agents use the WhatsApp Business app and ...
template_category_update webhook reference | Developer Documentation
Check a change to a WhatsApp template category The category shown when you submitted a template c...
user_preferences webhook reference | Developer Documentation
Handle WhatsApp marketing preference changes in ChatArchitect When a customer asks to stop market...
automatic_events webhook reference | Developer Documentation
Why automatic_events is not a ChatArchitect callback workflow ChatArchitect does not support auto...
Webhook overrides | Developer Documentation
Prepare a webhook receiver URL change for ChatArchitect Use this guide to plan a callback change ...
Whatsapp Business Accounts
Manage WhatsApp Business Accounts through the platform and its APIs.