message_template_quality_update webhook reference | Developer Documentation

This reference describes trigger events and payload contents for the WhatsApp Business Account message_template_quality_update webhook.

The message_template_quality_update webhook notifies you of changes to a template's quality score.

Placeholder	Description	Example value
<NEW_QUALITY_SCORE> String	New template quality score. Values can be: GREEN - Indicates high quality. RED - Indicates low quality. YELLOW - Indicates medium quality. UNKNOWN - Indicates quality pending.	GREEN
<PREVIOUS_QUALITY_SCORE> String	Previous template quality score. Values can be: GREEN - Indicates high quality. RED - Indicates low quality. YELLOW - Indicates medium quality. UNKNOWN - Indicates quality pending.	YELLOW
<TEMPLATE_ID> Integer	Template ID.	806312974732579
<TEMPLATE_NAME> String	Template name.	welcome_template
<TEMPLATE_LANGUAGE_AND_LOCALE_CODE> String	Template language and locale code.	en-US
<WEBHOOK_TRIGGER_TIMESTAMP> Integer	Unix timestamp indicating when the webhook was triggered.	1739321024
<WHATSAPP_BUSINESS_ACCOUNT_ID> String	WhatsApp Business Account ID.	102290129340398