CCAvenue Payment Gateway Integration Guide | Developer Documentation

ChatArchitect availability: CCAvenue gateway integration. ChatArchitect supports ordinary links to an external payment website. The native CCAvenue gateway integration is not provided through ChatArchitect.

Use the external payment-link guide for the supported customer workflow. Your payment service handles checkout and transaction confirmation; WhatsApp delivery callbacks do not confirm payment. The imported Meta implementation below is retained as a separate reference and does not describe an available ChatArchitect setup.

CCAvenue Payment Gateway Integration Guide

Updated: Dec 10, 2025

The purpose of this document is to lay down the payment integration with CCAvenue that is required for a merchant (or BSP) that has implemented a chatbot using WhatsApp Business APIs and needs to accept payments from WhatsApp users.

This document outlines the necessary APIs that must be integrated and how the integration works in conjunction with the WhatsApp Business API integration. While not a comprehensive guide, it serves as a general overview to assist in understanding the payment gateway integration process. Any specific or unique details related to the payment gateway must be determined by the merchant (or BSP).

In terms of integrating with the WA P2M product, this document covers the requests and responses highlighted in red within the flow diagram.