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Payment links | Developer Documentation

Updated: Nov 14, 2025
Payments API also enables businesses to collect payments from their customers via WhatsApp using Payment Links.
When using this integration, WhatsApp only facilitates the communication between merchants and buyers. Merchants are responsible for integrating with a PSP from which they can generate Payment Links, and confirm their payment.

Before You Start

    Familiarize yourself with the Orders API. Orders are the entrypoint for collecting payments in WhatsApp.You will need an existing integration with a PSP to generate Payment Links and do automatic reconciliation when a payment is made.You must update the order status as soon as a payment is made.

    Integration steps

    The following sequence diagram shows the typical integration with Payment Links.
    Image

    1. Send an order details message

    Follow the full integration guide in the Orders API page.
    If Payment Link payment is available on this order, you will need to provide a payment_link to the payment_settings attribute.
    Endpoint
    POST /{PHONE_NUMBER_ID}/messages
    Payload example
    {
      "recipient_type": "individual",
      "to": "<PHONE_NUMBER>",
      "type": "interactive",
      "interactive": {
        "type": "order_details",
        "body": {
          "text": "Your message content"
        },
        "action": {
          "name": "review_and_pay",
          "parameters": {
            "reference_id": "unique-reference-id",
            "type": "digital-goods",
            "payment_type": "br",
            "payment_settings": [
              {
                "type": "payment_link",
                "payment_link": {
                  "uri": "https://my-payment-link-url"
                }
              }
            ],
            "currency": "BRL",
            "total_amount": {
              "value": 50000,
              "offset": 100
            },
            "order": {
              "status": "pending",
              "tax": {
                "value": 0,
                "offset": 100,
                "description": "optional text"
              },
              "items": [
                {
                  "retailer_id": "1234567",
                  "name": "Cake",
                  "amount": {
                    "value": 50000,
                    "offset": 100
                  },
                  "quantity": 1
                }
              ],
              "subtotal": {
                "value": 50000,
                "offset": 100
              }
            }
          }
        }
      }
    }
    Parameters object
    Field Name Optional? Type Description
    payment_settings
    Optional
    List of payment related configuration objects.
    Payment settings
    Field Name Optional? Type Description
    type
    Required
    String
    Must be payment_link.
    payment_link
    Required
    Payment Link object that will be used to render the option to buyers during the checkout flow.
    Field NameOptional?TypeDescription
    uri
    Required
    String
    The Payment Link’s uri which will be opened in the web browser, when user taps on the Payment Link CTA button.

    2. Send an order status update

    Once the payment is confirmed, you must send an order status update. Follow the integration guide in the Orders API page.