Partner-led Business Verification | Developer Documentation

Submit your company's business verification to Meta

A ChatArchitect client submits the company's Business Verification documents themselves in Meta. Work with the person responsible for the intended business portfolio and the verification request shown for that company.

Identify the business before submitting

• Confirm the business portfolio named in the verification request.
• Compare its business details with the company you intend to connect.
• Identify the person who has access to complete the request and receive Meta's decision.
• Follow the evidence and confirmation steps requested in that company's Meta screens.

Use the WhatsApp account checklist to identify the relevant business assets. If you cannot see the intended portfolio or cannot perform the requested task, use the business access guide and involve the person who controls that portfolio.

Complete the request in Meta

1. Open the verification request for the intended company in Meta.
2. Review the business details before submitting the evidence requested by that screen.
3. Complete any confirmation step shown by Meta and retain the submission reference or status.
4. Return to that request to check its outcome and any additional information Meta asks you to provide.

If Meta asks you to correct business details or provide different evidence, address the stated issue in that company's request. The applicable documents and checks depend on the request; this guide does not provide a universal document list or a review deadline.

Keep the different checks separate

If verification holds up your connection

Tell ChatArchitect support which business and number you intend to connect, the request status and the exact step that cannot continue. Submit the company's verification documents through the Meta request. Meta's business decision and the subsequent test of your connected CRM or application are separate results.