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Solution providersUpdated: Nov 14, 2025This documentation contains information, instructions, and resources for solution providers — businesses that provide, or want to provide, WhatsApp messaging services to other businesses. If you are building an app that w...

Become a Tech ProviderUpdated: Nov 20, 2025This document describes the steps you must take to become a Tech Provider.As a Tech Provider, you can independently provide all WhatsApp messaging services to business customers who you have onboarded, or you can work...

Get started as a Solution PartnerUpdated: Dec 12, 2025This guide goes over the steps Solution Partners need to take in order to offer the Cloud API to their customers. There are 4 main stages:Prepare & PlanSet up AssetsSign ContractsBuild IntegrationAfter you’...

Measurement PartnersUpdated: Dec 12, 2025A Measurement Partner is a third-party company that helps businesses measure the effectiveness of their marketing campaigns on our platform.Measurement Partners gain read-only access to WhatsApp Business Account (WABA)...

Upgrading to a Tech PartnerUpdated: Nov 4, 2025This document describes the requirements and steps you must to take to become a Tech Partner.Product JourneyThe product journey details the steps for Tech Providers to upgrade to become a Tech Partner on the Meta ...

App ReviewUpdated: Nov 6, 2025App Review is part of app development that enables us to verify that your app uses our Products and APIs in an approved manner. Meta needs to validate how you intend to use the requested permissions to make sure it is compliant wi...

Partner-initiated WABA creationUpdated: Nov 14, 2025If you are a Solution Partner and you don’t want to onboard a business customer with Embedded Signup, you can use Meta Business Suite to initiate WABA creation for a business customer. This generates a WABA c...

Multi-Partner SolutionsUpdated: Feb 27, 2026This document explains how to set up Multi-Partner Solutions (“solutions”) and how to use them with Embedded Signup.Multi-Partner Solutions allow Solution Partners and Tech Providers to jointly manage customer WhatsA...

Multi-Partner Solution — Embedded creationUpdated: Dec 12, 2025Multi-Partner Solutions (MPS) allow Solution Partners and Tech Providers to jointly manage customer WhatsApp assets in order to provide WhatsApp messaging services to customers.If you are a Solutio...

How to use Multi-Solution Conversations (MSC)Updated: Feb 24, 2026OverviewMulti-Solution Conversations allows businesses to use multiple partners and solutions on the same phone number, creating a seamless chat thread experience for their customers.Requirement...

Partner-led Business VerificationUpdated: Nov 14, 2025This feature is currently only available to approved Select Solution and Premier Solution Partners. See our Sign up for partner-led business verification⁠ Help Center article to learn how to request approva...

Tracking with the Meta PixelUpdated: Nov 4, 2025The Meta Pixel is a snippet of JavaScript code that allows you to track visitor activity on your website. It works by loading a small library of functions that you can use whenever a site visitor takes an action ...

Managing WhatsApp Business AccountsUpdated: Feb 27, 2026This document describes common endpoints used to manage business customer WhatsApp Business Accounts.Get Shared WABA ID with Access TokenAfter a business finishes the embedded signup flow, you can get the...

Registering business phone numbersUpdated: Nov 14, 2025This document describes the steps to programmatically register business phone numbers on WhatsApp Business Accounts (WABA).Note that Embedded Signup performs steps 1-3 automatically (unless you are bypassi...

Manage System UsersUpdated: Nov 14, 2025Adding your System User to shared WhatsApp Business Accounts allows you to programmatically manage the accounts. On this guide, we go over actions BSPs may need to perform to manage their system users.For help creating a...

On-Behalf-Of account ownership model deprecationUpdated: Nov 14, 2025We have deprecated the On-Behalf-Of (“OBO”) account ownership model and replaced it with partner-initiated WABA creation. All existing WABAs created under the OBO model should have been trans...

Migrate an existing WhatsApp Number to a Business AccountUpdated: Oct 31, 2025To use an existing WhatsApp Messenger phone number with Cloud API, you must first delete your WhatsApp Messenger account.To use an existing WhatsApp Business app phone number with Cl...

Business customer phone numbersUpdated: Feb 27, 2026This document describes business customer phone numbers, their requirements, and endpoints commonly used to manage business phone numbers.BasicsYour business customers need a dedicated number to use WhatsApp....