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Initiation via HubSpot

In this guide, you will learn how to initiate a conversation with your client using a template message from HubSpot.

1. Go to the "Inbox"

HubSpot CRM navigation with Inbox selected

2. Press "Compose" button and fill in data like this:

HubSpot Inbox Compose message panel

3. Fill in data like this:

To
: phone number you are sending to + @em7741.chatarchitect.com (for example, 421233221242@em7741.chatarchitect.com )
From: DO NOT CHANGE
Subject: RE: whatsapp + WhatsApp Business API number ( for example, re: whatsapp 447418610794 )

Text field: copy a template from our app https://wtargeted.com/ and paste

HubSpot email composer with recipient and template text

3. Click "Send". A message will appear indicating that the sending has been completed.

HubSpot success notice confirming the message was sent
Done. Now you know how to send template messages from the HubSpot interface.