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Understand WhatsApp sending speed for a ChatArchitect campaign Throughput is the rate at which a WhatsApp Business phone number can process messages. It is separate from the messaging limit, which concerns how many different recipients a Meta business portfoli...

Create WhatsApp message templates with ChatArchitect Use this guide to prepare a WhatsApp message template for an integration connected to ChatArchitect. The template form is available at wtargeted.com. After your template has been reviewed, you can select it ...

Create a WhatsApp marketing template with ChatArchitect Use a Marketing template for an offer, product announcement, recommendation or invitation intended to bring a customer back. Choose the category for the complete message, including any button text. The ca...

Include a coupon code in a WhatsApp template with ChatArchitect Use a Marketing text template to tell customers about a real coupon and how to redeem it. ChatArchitect's Submit template form at wtargeted.com does not provide the special copy-code button descri...

Communicate a time-limited offer with ChatArchitect Use an approved Marketing text template to state when an offer ends and what the customer must do before then. ChatArchitect's Submit template form at wtargeted.com does not provide an offer countdown or the ...

Choose a WhatsApp template category in ChatArchitect Choose a category that matches the purpose of your message before submitting a template at wtargeted.com. The category is visible in your account. Meta reviews templates and may assign a different category, ...

Parts of a WhatsApp message template in ChatArchitect A template combines message text, variables and, when useful, buttons. These are available in Submit template at wtargeted.com for a ChatArchitect integration. Sign in using your App key and Secret; the ste...

Template Library Updated: Nov 14, 2025 Template Library makes it faster and easier for businesses to create utility templates for common use cases, like payment reminders, delivery updates - and authentication templates for common identity verification use cas...

Edit or delete a WhatsApp template in ChatArchitect You can change or delete an existing template in wtargeted.com. Before changing it, identify the exact template and the CRM, help desk or automation that uses it. This guide covers the change and its effect o...

Why a WhatsApp campaign may slow across several numbers Meta can release a large template campaign in batches while it checks early customer feedback. When the check applies to a business portfolio, messages sent from several numbers in that portfolio can be a...

Why WhatsApp template messages may be held before delivery If some messages in a ChatArchitect campaign have not reached recipients, first separate message delivery from template approval. An approved template can be subject to Meta's template pacing: Meta sen...

What to do when a WhatsApp template is paused Meta may pause a WhatsApp message template after poor customer feedback or other quality signals. A paused template cannot be used for new sends, even if it was approved earlier. This is different from template pac...

When a WhatsApp marketing message is limited for one recipient A marketing template can be approved while an individual message still fails to reach its recipient. When sending through ChatArchitect, check the result of the specific attempt before changing a t...

Check the quality of a WhatsApp message template A template can be approved and still perform poorly with customers. Before sending a larger campaign through a ChatArchitect integration, check both its status and its quality rating. Meta uses customer feedback...

What happens after you submit a WhatsApp template When you submit a message template through ChatArchitect's template form, Meta reviews it before it can be used to start a conversation. This guide helps you distinguish a template that is still being reviewed ...

Tap target title URL override Updated: Nov 13, 2025 This document explains how to send approved message templates using the tap_target_configuration component within a template message. Tap target override enables image-based, text-based, and header-less mess...

Plan WhatsApp message validity with ChatArchitect Use this checklist for an offer, reminder or update that becomes useless after a deadline. Confirm the timing of your connected sending workflow and ask support what delivery validity controls apply before rely...

Receive and understand WhatsApp webhooks from ChatArchitect Use this guide for a custom service connected to the ChatArchitect API. Webhooks deliver incoming customer messages and later results of outgoing attempts to your application's callback receiver. The ...