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Connect your Facebook Page to WhatsApp This article is intended for business owners using WhatsApp Business app. Understand the differences between the WhatsApp Business Platform and WhatsApp Business app. Explore our help content library to find answers and ...

Create Ads that Click to WhatsApp in Ads Manager We are rolling out a new recommended setup experience to the Traffic, Awareness and Engagement objectives which is similar to the Advantage+ campaign setup for the Sales, App promotion and Leads objectives. You...

About billing for your WhatsApp Business account Pricing update, October 2026: Meta charges for service messages after the first 1,000 per business phone number each month. Some examples below describe the earlier rules. For what you pay through ChatArchitect,...

View message insights for your WhatsApp Business account Pricing and metrics update, October 2026: Meta now charges for service messages after the first 1,000 per business phone number each month. This imported description may not match the current WhatsApp Ma...

Create WhatsApp message templates with ChatArchitect Use this guide to prepare a WhatsApp message template for an integration connected to ChatArchitect. The template form is available at wtargeted.com. After your template has been reviewed, you can select it ...

Choose and connect a WhatsApp Business phone number with ChatArchitect Choose a phone number you control before connecting WhatsApp Business API to ChatArchitect. ChatArchitect does not provide phone numbers; you can use your own mobile, landline, or toll-free...

Send your first WhatsApp message with ChatArchitect Use this guide to test a WhatsApp Business number connected to ChatArchitect. Send a message from a separate personal WhatsApp account to your business number, then reply from the connected CRM or help desk. ...

Understand WhatsApp message costs with ChatArchitect ChatArchitect bills you for the WhatsApp Business API service. You do not pay Meta separately for messages sent through this connection. Check your current ChatArchitect plan and contract for the base price....

Check the quality of a WhatsApp message template A template can be approved and still perform poorly with customers. Before sending a larger campaign through a ChatArchitect integration, check both its status and its quality rating. Meta uses customer feedback...

What happens after you submit a WhatsApp template When you submit a message template through ChatArchitect's template form, Meta reviews it before it can be used to start a conversation. This guide helps you distinguish a template that is still being reviewed ...

Why WhatsApp template messages may be held before delivery If some messages in a ChatArchitect campaign have not reached recipients, first separate message delivery from template approval. An approved template can be subject to Meta's template pacing: Meta sen...

What to do when a WhatsApp template is paused Meta may pause a WhatsApp message template after poor customer feedback or other quality signals. A paused template cannot be used for new sends, even if it was approved earlier. This is different from template pac...

Plan a WhatsApp campaign around messaging limits Before sending a large campaign through ChatArchitect, check the messaging limit of the connected Meta business portfolio. This limit concerns the number of different people you can reach with business-initiated...

Understand WhatsApp sending speed for a ChatArchitect campaign Throughput is the rate at which a WhatsApp Business phone number can process messages. It is separate from the messaging limit, which concerns how many different recipients a Meta business portfoli...

Which credentials do you need for a ChatArchitect integration? For a supported ChatArchitect WhatsApp integration, use the App key and Secret supplied for your connection. You do not need to create a Meta System User access token. ChatArchitect does not offer ...

Start using WhatsApp Business with ChatArchitect The WhatsApp Business Platform is Meta's infrastructure for business messaging. ChatArchitect connects your WhatsApp Business number to supported tools so your team can talk with customers and send approved mess...

Why a WhatsApp campaign may slow across several numbers Meta can release a large template campaign in batches while it checks early customer feedback. When the check applies to a business portfolio, messages sent from several numbers in that portfolio can be a...

Keep using the WhatsApp Business app with ChatArchitect ChatArchitect supports connecting a number already used in the WhatsApp Business app while keeping the app active on that number. Meta calls this arrangement coexistence. It lets you continue one-to-one c...