Search Results

Utility templates Updated: Nov 14, 2025 This document describes how to create and send utility templates. Utility templates are typically sent in response to a user action or request, such as an order confirmation or update. Utility templates have strict con...

Best practices for authenticating users via WhatsApp Updated: Nov 21, 2025 Security To register with WhatsApp, users must register using their phone number. During this sign-up process⁠, WhatsApp verifies the user has ownership of this phone number by send...

Best practices for authenticating users via WhatsApp Updated: Nov 21, 2025 Security To register with WhatsApp, users must register using their phone number. During this sign-up process⁠, WhatsApp verifies the user has ownership of this phone number by send...

One-tap autofill authentication templates Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIntent-based handshake method for authentication templates will be deprecated. If you are currently using PendingIntent to initiate hands...

Zero-tap authentication templates Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIntent-based handshake method for authentication templates will be deprecated. If you are currently using PendingIntent to initiate handshakes or...

Copy code authentication templates Updated: Nov 4, 2025 Copy code authentication templates allow you to send a one-time password or code along with a copy code button to your users. When a WhatsApp user taps the copy code button, the WhatsApp client copies th...

Error Signals Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIntent-based handshake method for authentication templates will be deprecated. If you are currently using PendingIntent to initiate handshakes or verify app identity...

Bulk management Updated: Nov 10, 2025 If a template already exists with a matching name and language, the template will be updated with the contents of the request, otherwise, a new template will be created. Post Body Properties All template creation pr...

Template previews Updated: Nov 4, 2025 Request parameters Placeholder Description Example Value <LANGUAGE> Comma-separated list Optional. Comma-separated list of language and locale codes of language versions you want returned. If omitted, ver...

Templates Updated: Dec 5, 2025 Learn about templates, their uses and limitations, and the various types of templates you can create. Templates are WhatsApp Business Account assets that can be sent in template messages via Cloud API or Marketing Messages API f...

Marketing templates Updated: Dec 5, 2025 Marketing templates are typically used to drive engagement, brand awareness, and driving sales. They are the only type of template that can be used with both Cloud API and Marketing Messages API for WhatsApp. Custom...

Coupon code templates Updated: Dec 3, 2025 Coupon code templates are marketing templates that display a single copy code button. When tapped, the code is copied to the customer's clipboard. Limitations Coupon code templates are currently not supported by...

Limited-time offer templates Updated: Nov 4, 2025 This document describes limited-time offer templates and how to use them. Limited-time offer templates allow you to display expiration dates and running countdown timers for offer codes in template messages, m...

Template categorization Updated: Jan 30, 2025 When creating a new template, or managing existing ones, it’s important to understand how WhatsApp categorizes your template for pricing purposes.Consider template category guidelines before creating a new templat...

Template components Updated: Nov 21, 2025 Templates are made up of four primary components which you define when you create a template: header, body, footer, and buttons. The components you choose for each of your templates should be based on your business ne...

Template Library Updated: Nov 14, 2025 Template Library makes it faster and easier for businesses to create utility templates for common use cases, like payment reminders, delivery updates - and authentication templates for common identity verification use ca...

Template management Updated: Nov 14, 2025 Learn about common endpoints used to manage templates. Edit templates LimitationsOnly templates with an APPROVED, REJECTED, or PAUSED status can be edited.You can only edit a template's category, components, or ...

Business portfolio pacingUpdated: Dec 8, 2025This feature is being released gradually over the coming weeks so may not apply to you immediately.Business portfolio pacing is a template message delivery batching mechanism that allows time to gather feedback on a...