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Which credentials do you need for a ChatArchitect integration? For a supported ChatArchitect WhatsApp integration, use the App key and Secret supplied for your connection. You do not need to create a Meta System User access token. ChatArchitect does not offer ...

Start using WhatsApp Business with ChatArchitect The WhatsApp Business Platform is Meta's infrastructure for business messaging. ChatArchitect connects your WhatsApp Business number to supported tools so your team can talk with customers and send approved mess...

Why a WhatsApp campaign may slow across several numbers Meta can release a large template campaign in batches while it checks early customer feedback. When the check applies to a business portfolio, messages sent from several numbers in that portfolio can be a...

Keep using the WhatsApp Business app with ChatArchitect ChatArchitect supports connecting a number already used in the WhatsApp Business app while keeping the app active on that number. Meta calls this arrangement coexistence. It lets you continue one-to-one c...

Parts of a WhatsApp message template in ChatArchitect A template combines message text, variables and, when useful, buttons. These are available in Submit template at wtargeted.com for a ChatArchitect integration. Sign in using your App key and Secret; the ste...

Create a WhatsApp marketing template with ChatArchitect Use a Marketing template for an offer, product announcement, recommendation or invitation intended to bring a customer back. Choose the category for the complete message, including any button text. The ca...

Create a utility WhatsApp template with ChatArchitect Choose Utility for a non-promotional update tied to a customer's action, request, order or account. Examples include an order confirmation, delivery update or appointment reminder. Create the template in wt...

When to use a WhatsApp template message with ChatArchitect A template is a reusable message that Meta reviews before it can be sent. Use an approved template when a connected ChatArchitect tool needs to start a conversation or message a customer after the 24-h...

Complete your WhatsApp Business profile after connecting ChatArchitect Your WhatsApp Business profile gives customers context about the number they are messaging. It can show a profile photo, description, business category, address, contact email and website. ...

Choose a WhatsApp display name for your ChatArchitect number The display name identifies your business on the WhatsApp profile for the connected number. Choose it before starting the ChatArchitect connection flow: the form asks for a name when you add a busine...

Request an Official Business Account badge for a ChatArchitect WhatsApp number An Official Business Account (OBA) is a WhatsApp Business Platform phone number that Meta has recognized as representing a notable brand. If Meta approves the request, the number ca...

Enable or change two-step verification for a ChatArchitect WhatsApp number Two-step verification protects your WhatsApp Business Platform phone number with a six-digit PIN. It is separate from the one-time SMS or voice code used to verify ownership of the numb...

Find the WhatsApp Business Account connected to ChatArchitect A WhatsApp Business Account (WABA) is the account inside your Meta business portfolio that holds your WhatsApp Business Platform phone numbers and message templates. The business portfolio, WABA and...

Set up WhatsApp ice breakers and commands for a ChatArchitect number Ice breakers are suggested first messages that a person can tap when opening a new chat with your business. Commands give people shortcuts for common requests. For a number connected to ChatA...

Create a WhatsApp chat link and QR code for a ChatArchitect number A click-to-chat link lets a customer open a WhatsApp conversation with your business number. You can share the same link on your website or encode it in a QR code for print. The customer still ...

Marketing Messages API and ChatArchitect campaigns Meta's Marketing Messages API for WhatsApp is a developer integration for sending marketing messages. Meta describes delivery optimization and measurement features in its marketing messages guide. Those Meta f...

Get started with a WhatsApp marketing campaign This guide is for businesses sending marketing messages through ChatArchitect. You create an approved template in wtargeted.com and select it in a connected sending tool. Meta's separate Marketing Messages API set...

WhatsApp marketing features in ChatArchitect Meta describes a broad set of features for its Marketing Messages API for WhatsApp. This page shows which actions are confirmed in the ChatArchitect customer workflow and which require a separate availability check....