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Complete your WhatsApp Business profile after connecting ChatArchitect Your WhatsApp Business profile gives customers context about the number they are messaging. It can show a profile photo, description, business category, address, contact email and website. ...

Choose a WhatsApp display name for your ChatArchitect number The display name identifies your business on the WhatsApp profile for the connected number. Choose it before starting the ChatArchitect connection flow: the form asks for a name when you add a busine...

Request an Official Business Account badge for a ChatArchitect WhatsApp number An Official Business Account (OBA) is a WhatsApp Business Platform phone number that Meta has recognized as representing a notable brand. If Meta approves the request, the number ca...

Enable or change two-step verification for a ChatArchitect WhatsApp number Two-step verification protects your WhatsApp Business Platform phone number with a six-digit PIN. It is separate from the one-time SMS or voice code used to verify ownership of the numb...

Find the WhatsApp Business Account connected to ChatArchitect A WhatsApp Business Account (WABA) is the account inside your Meta business portfolio that holds your WhatsApp Business Platform phone numbers and message templates. The business portfolio, WABA and...

Set up WhatsApp ice breakers and commands for a ChatArchitect number Ice breakers are suggested first messages that a person can tap when opening a new chat with your business. Commands give people shortcuts for common requests. For a number connected to ChatA...

Create a WhatsApp chat link and QR code for a ChatArchitect number A click-to-chat link lets a customer open a WhatsApp conversation with your business number. You can share the same link on your website or encode it in a QR code for print. The customer still ...

Marketing Messages API and ChatArchitect campaigns Meta's Marketing Messages API for WhatsApp is a developer integration for sending marketing messages. Meta describes delivery optimization and measurement features in its marketing messages guide. Those Meta f...

Get started with a WhatsApp marketing campaign This guide is for businesses sending marketing messages through ChatArchitect. You create an approved template in wtargeted.com and select it in a connected sending tool. Meta's separate Marketing Messages API set...

WhatsApp marketing features in ChatArchitect Meta describes a broad set of features for its Marketing Messages API for WhatsApp. This page shows which actions are confirmed in the ChatArchitect customer workflow and which require a separate availability check....

Prepare a ChatArchitect number for WhatsApp marketing This page covers the customer setup needed before sending marketing templates through ChatArchitect. Meta's separate Marketing Messages API onboarding, developer app permissions and webhooks are a different...

Measure a ChatArchitect WhatsApp marketing campaign Start with a question you can answer using data your business already collects, such as how many campaign visitors submitted a form or placed an order. ChatArchitect customers send an approved Marketing templ...

Track links in a ChatArchitect WhatsApp campaign You can use a tagged destination on your own website to see visits associated with a WhatsApp campaign. A website visit is different from a Meta Marketing Messages API click event. The availability of Meta's dir...

Review WhatsApp campaign results with ChatArchitect To review a marketing campaign sent through ChatArchitect, check the template's health in your account and compare the available sending results with your website and CRM data. Use the same connected number, ...

Test website and app links in ChatArchitect templates A deep link takes a recipient to a particular page or app screen. Before a WhatsApp campaign, test the destination from the actual approved message. If your template form and connected sending tool offer a ...

Send an approved marketing template through ChatArchitect Use your connected CRM, help desk or other sending tool to send a template approved in wtargeted.com. This guide covers choosing the template, filling its variables and checking a send attempt. For numb...

Hand over a ChatArchitect marketing setup to your team Use this checklist when the people connecting the business number, preparing templates and operating the CRM or help desk are different. Agree who will confirm each part of the setup and what evidence the ...

Maximum-price settings and campaign costs in ChatArchitect ChatArchitect does not currently provide a customer max-price setting in wtargeted.com or a connected sending tool. You cannot use this workflow to choose a maximum price per delivered marketing messag...