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Use a phone number you control with ChatArchitect ChatArchitect does not supply or sell phone numbers. Choose your own suitable number and connect it using the supplied setup. A Meta provider's phone-number pool API is not a way to purchase a number through th...

Prepare a WhatsApp measurement brief for an external analyst Start with the question you want the analyst to answer and the evidence available in your connected tools. Meta's Measurement Partner registration is a separate developer arrangement; it is not a pre...

Evaluate a ChatArchitect plan change for your WhatsApp workload A change to your ChatArchitect service plan is a commercial decision about the connection and its expected use. The Meta Tech Partner programme concerns an independent provider arrangement; its up...

Check what your website tracking measures around WhatsApp Your website's tracking and your ChatArchitect message connection are separate parts of the customer journey. Connecting a WhatsApp number does not automatically install a Meta Pixel on your website or ...

A verified WhatsApp number that cannot yet send or receive Accepting the phone verification code is one part of number setup. It does not by itself show that the intended CRM or application can send, receive and display message results through ChatArchitect. I...

Check the message receiver after changing a connected tool Use this checklist when a CRM, application or receiving endpoint has changed and messages or results appear in the wrong place. Identify the actual ChatArchitect receiver arrangement for that connectio...

Check what the invitation is asking you to authorize An invitation to create or share a WhatsApp business account needs its own decision. Before accepting, match the sender and requested business assets to the connection you agreed with ChatArchitect. An invit...

Give each part of the connection a responsible owner A business, ChatArchitect and a company that configures its CRM can have different responsibilities. Before work starts, agree who makes each decision, who performs the work and where a problem should be rep...

Check the entry point when a setup screen looks unfamiliar ChatArchitect customers use its prepared WhatsApp connection. ChatArchitect does not provide partners with a supported method for embedding their own Meta signup in a website. The old embedded partner-...

Confirm the arrangement before treating several tools as one conversation When several teams or systems are involved, first confirm which connections and tools are supported for the number. Meta's Multi-Solution Conversations reference does not establish that ...

Use current account evidence when an old migration notice resurfaces An old notice about Meta's On-Behalf-Of account model does not establish the current ownership of your business account or whether your ChatArchitect connection needs another migration. The p...

Identify what a provider relationship record actually describes An application or partner-solution list describes a particular administrative view. It is not a list of the customer's ChatArchitect sending tools, API credentials or message destinations. If some...

Start with the notice and the customer outcome A notification about a provider relationship is different from an incoming WhatsApp message or an outgoing message result. The imported Meta partner_solutions event reference did not establish that ChatArchitect f...

Clickable template areas in ChatArchitect ChatArchitect does not support Meta's tap-target override. You cannot configure an entire template image or text area to open the first URL button's destination through this feature. Plan the recipient's action around ...

Encryption keys and ChatArchitect credentials ChatArchitect has no customer setting for supplying or managing your own encryption key for WhatsApp or WhatsApp Flows. Do not plan a connection that depends on uploading a customer-managed message-encryption key t...

Check a pre-verified WhatsApp number offer before connecting it ChatArchitect does not supply or sell phone numbers. For the supported connection, use a number you control and complete the verification step in the supplied setup. A seller's description of a nu...

Check an access request for a verified WhatsApp number Someone may ask for business access while describing a WhatsApp number as already verified or shared with a partner. Establish which action is requested. Confirming control of a telephone number, identifyi...