Search Results

Connect your Facebook Page to WhatsApp This article is intended for business owners using WhatsApp Business app. Understand the differences between the WhatsApp Business Platform and WhatsApp Business app. Explore our help content library to find answers and ...

Create Ads that Click to WhatsApp in Ads Manager We are rolling out a new recommended setup experience to the Traffic, Awareness and Engagement objectives which is similar to the Advantage+ campaign setup for the Sales, App promotion and Leads objectives. You...

About billing for your WhatsApp Business account Pricing update, October 2026: Meta charges for service messages after the first 1,000 per business phone number each month. Some examples below describe the earlier rules. For what you pay through ChatArchitect,...

View message insights for your WhatsApp Business account Pricing and metrics update, October 2026: Meta now charges for service messages after the first 1,000 per business phone number each month. This imported description may not match the current WhatsApp Ma...

How to create Facebook Business Manager 1. Log into your personal Facebook account and create a Business Manager account, follow the link https://business.facebook.com/overview and click the “CREATE ACCOUNT” button, a window for entering company data will open...

Step by step instruction 1. First of all, go to the "Settings" 2. Go to the "Integration marketplace"  3. Choose our app WhatsApp Business API ( check a screenshot ) 4. Fill in your APP ID and APP SECRET 5. Send your first message from your personal WhatsApp t...

For templates to work correctly (if they contain a link), you need to disable the built-in link shortening in Kommo. Go to the "Settings" -> "Chat settings" -> Turn off the "Track link clicks" toggle.

How to improve your Template When preparing a mailing campaign, one of the most common questions is: How can I create an effective newsletter without risking being blocked? In this article, we’ll share practical recommendations to help you achieve that. Text L...

Video manual: https://www.youtube.com/watch?v=fY_vqW-Ijb8 1. Go to the "Deals", then "Automation rules" 2. Press "Create" 3. Choose stage, then Customer communication => Send SMS to customer  4. Find our bot, click "Change". In the list of providers, select ou...

1. First of all, you need to install our app by using this link:  https://wa.chatarchitect.com/email-web/ 2. In the window that opens, enter your APP ID, APP SECRET and email, which will receive messages and click "Save" 3. Next, check the functionality of inc...

Bitrix24 automatically adds agent's name to your message when answering via "Open Channel", disrupting the correct functioning of templates. To disable this feature, you have to: 1. Open the "contact center" section. Go to the "CRM" -> "Customers" -> "Contact ...

In this guide, you will learn how to initiate a conversation with your client using a template message from HubSpot. 1. Go to the "Inbox" 2. Press "Compose" button and fill in data like this: 3. Fill in data like this: To: phone number you are sending to + @em...

How to initiate dialogue in Slack Video manual: https://www.youtube.com/watch?v=GqUpbqOvFoY 1. In Slack use command /templates and press "send" button 2. Copy a template that you need with template id  3. Send a template to your client using this format: (numb...

In this guide, you will learn how to install our WhatsApp Business API integration in Zoho Cliq.  1. First of all, go to the "Settings" -> "More apps" 2. Go to the "Marketplace" and fill in in the search field "ChatArchitect" and choose our app 3. Press "Insta...

In this guide, you will learn how to install our integration in Deskie / Omnidesk and verify the functionality of incoming and outgoing messages. 1. Open the administrator account and select “Set up integration” 2. Go to the "WhatsApp" section and choose our i...

In this guide, you will learn how to install our WhatsApp Business API integration in Zapier. 1. Go to the "App Connections" -> in the search field write "ChatArchitect" and choose our app. 2. Press "Add connection"   3.  Fill in your APP ID and APP SECRET and...

In this guide, you will learn how to install our WhatsApp Business API integration in Make and send messages using a database from Google Sheets. 1. After registering with Make, you need to install our app https://www.make.com/en/hq/app-invitation/80e6a64b2b12...

Templates sending changes from August 1, 2025 From August 1, 2025, the procedure for sending templates via WhatsApp Business API has changed. Now all templates are sent together with the ID (only you will see it, your clients will not) If you use our integrati...