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Prepare a ChatArchitect number for WhatsApp marketing This page covers the customer setup needed before sending marketing templates through ChatArchitect. Meta's separate Marketing Messages API onboarding, developer app permissions and webhooks are a different...

Measure a ChatArchitect WhatsApp marketing campaign Start with a question you can answer using data your business already collects, such as how many campaign visitors submitted a form or placed an order. ChatArchitect customers send an approved Marketing templ...

Track links in a ChatArchitect WhatsApp campaign You can use a tagged destination on your own website to see visits associated with a WhatsApp campaign. A website visit is different from a Meta Marketing Messages API click event. The availability of Meta's dir...

Review WhatsApp campaign results with ChatArchitect To review a marketing campaign sent through ChatArchitect, check the template's health in your account and compare the available sending results with your website and CRM data. Use the same connected number, ...

Test website and app links in ChatArchitect templates A deep link takes a recipient to a particular page or app screen. Before a WhatsApp campaign, test the destination from the actual approved message. If your template form and connected sending tool offer a ...

Send an approved marketing template through ChatArchitect Use your connected CRM, help desk or other sending tool to send a template approved in wtargeted.com. This guide covers choosing the template, filling its variables and checking a send attempt. For numb...

Hand over a ChatArchitect marketing setup to your team Use this checklist when the people connecting the business number, preparing templates and operating the CRM or help desk are different. Agree who will confirm each part of the setup and what evidence the ...

Maximum-price settings and campaign costs in ChatArchitect ChatArchitect does not currently provide a customer max-price setting in wtargeted.com or a connected sending tool. You cannot use this workflow to choose a maximum price per delivered marketing messag...

Create a utility WhatsApp template with ChatArchitect Choose Utility for a non-promotional update tied to a customer's action, request, order or account. Examples include an order confirmation, delivery update or appointment reminder. Create the template in wt...

Best practices for authenticating users via WhatsApp Updated: Nov 21, 2025 Security To register with WhatsApp, users must register using their phone number. During this sign-up process⁠, WhatsApp verifies the user has ownership of this phone number by sending ...

One-tap autofill authentication templates Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIntent-based handshake method for authentication templates will be deprecated. If you are currently using PendingIntent to initiate hands...

Zero-tap authentication templates Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIntent-based handshake method for authentication templates will be deprecated. If you are currently using PendingIntent to initiate handshakes or...

Copy code authentication templates Updated: Nov 4, 2025 Copy code authentication templates allow you to send a one-time password or code along with a copy code button to your users. When a WhatsApp user taps the copy code button, the WhatsApp client copies the...

Error Signals Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIntent-based handshake method for authentication templates will be deprecated. If you are currently using PendingIntent to initiate handshakes or verify app identity...

Prepare several template language versions in ChatArchitect Use a working list when you need several language versions of a message. Prepare and check each version using the language choices available in Submit template at wtargeted.com. Bulk creation, automat...

Review a WhatsApp template before submission and sending Check the message text and sample values in Submit template at wtargeted.com, then check the approved message as a recipient will see it. The steps below use the confirmed text, variable and button contr...

Send your first WhatsApp message with ChatArchitect Use this guide to test a WhatsApp Business number connected to ChatArchitect. Send a message from a separate personal WhatsApp account to your business number, then reply from the connected CRM or help desk. ...

Check WhatsApp audio and voice messages in ChatArchitect Use this checklist when your connected CRM, help desk or other sending tool offers audio attachments. Check the audio formats and voice-message options available in your particular ChatArchitect integrat...