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Onboard | Developer Documentation

Meta WhatsApp Marketing Messages

Prepare a ChatArchitect number for WhatsApp marketing This page covers the customer setup needed before sending marketing templates through ChatArchitect. Meta's separate Marketing Messages API onboarding, developer app permissions and webhooks are a different...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/marketing-messages/onboarding
legacy_url_sha1
22c7f759b22c72a89196640d5fa4c07b44a4bb81
legacy_chapter
Marketing Messages
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Prepare a ChatArchitect number for WhatsApp marketing
seo_description
Connect or check a WhatsApp number for ChatArchitect marketing campaigns, verify the WABA and sending tool, then test an approved template.

Setting up conversion measurement | Developer Documentation

Meta WhatsApp Marketing Messages

Measure a ChatArchitect WhatsApp marketing campaign Start with a question you can answer using data your business already collects, such as how many campaign visitors submitted a form or placed an order. ChatArchitect customers send an approved Marketing templ...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/marketing-messages/measure-conversion
legacy_url_sha1
b26b9dc2ad0e3564f1163a40b5d0f47d26536afa
legacy_chapter
Marketing Messages
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Measure WhatsApp marketing results with ChatArchitect
seo_description
Plan and test measurement for a ChatArchitect WhatsApp campaign using tagged visits, CRM actions, template quality and actual costs.

Tracking click events | Developer Documentation

Meta WhatsApp Marketing Messages

Track links in a ChatArchitect WhatsApp campaign You can use a tagged destination on your own website to see visits associated with a WhatsApp campaign. A website visit is different from a Meta Marketing Messages API click event. The availability of Meta's dir...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/marketing-messages/track-click-events
legacy_url_sha1
2de39ac33ae9fefc575d77bba56db37dd10209d3
legacy_chapter
Marketing Messages
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Track WhatsApp campaign links with ChatArchitect
seo_description
Tag and test a WhatsApp campaign link, check visits in your website analytics and distinguish visits from Meta click events.

Viewing metrics | Developer Documentation

Meta WhatsApp Marketing Messages

Review WhatsApp campaign results with ChatArchitect To review a marketing campaign sent through ChatArchitect, check the template's health in your account and compare the available sending results with your website and CRM data. Use the same connected number, ...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/marketing-messages/view-metrics
legacy_url_sha1
8409f32bb66868d2653ede0eef68c099c8d7b40c
legacy_chapter
Marketing Messages
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
View WhatsApp campaign metrics with ChatArchitect
seo_description
Find ChatArchitect template quality, available delivery results, website visits, CRM actions and costs, then compare reports for the same campaign.

Deep links | Developer Documentation

Meta WhatsApp Marketing Messages

Test website and app links in ChatArchitect templates A deep link takes a recipient to a particular page or app screen. Before a WhatsApp campaign, test the destination from the actual approved message. If your template form and connected sending tool offer a ...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/marketing-messages/deep-links
legacy_url_sha1
38d26bb23573f97737ca1a1c9a28a4962d24b7a2
legacy_chapter
Marketing Messages
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Test WhatsApp website and app links with ChatArchitect
seo_description
Test an approved WhatsApp template link on Android, iPhone and desktop, check the website fallback and confirm app-link settings with ChatArchitect.

Send Marketing Messages | Developer Documentation

Meta WhatsApp Marketing Messages

Send an approved marketing template through ChatArchitect Use your connected CRM, help desk or other sending tool to send a template approved in wtargeted.com. This guide covers choosing the template, filling its variables and checking a send attempt. For numb...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/marketing-messages/send-marketing-messages
legacy_url_sha1
5ee40f0900a5d2435b99d70e276fed637a76c4ec
legacy_chapter
Marketing Messages
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Send approved WhatsApp marketing templates with ChatArchitect
seo_description
Select an approved WhatsApp template in your ChatArchitect integration, map variables, check delivery results and resolve problems before retrying.

Onboard business customers | Developer Documentation

Meta WhatsApp Marketing Messages

Hand over a ChatArchitect marketing setup to your team Use this checklist when the people connecting the business number, preparing templates and operating the CRM or help desk are different. Agree who will confirm each part of the setup and what evidence the ...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/marketing-messages/onboard-business-customers
legacy_url_sha1
0a7eb356525bb5fdfe61cf3fd1f901a03eeec956
legacy_chapter
Marketing Messages
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Hand over a WhatsApp marketing setup with ChatArchitect
seo_description
Coordinate a ChatArchitect marketing setup: confirm the number, templates, sending tool, test result, reporting and billing responsibilities.

Set a max-price for marketing messages (BETA) | Developer Documentation

Meta WhatsApp Marketing Messages

Maximum-price settings and campaign costs in ChatArchitect ChatArchitect does not currently provide a customer max-price setting in wtargeted.com or a connected sending tool. You cannot use this workflow to choose a maximum price per delivered marketing messag...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/marketing-messages/pricing
legacy_url_sha1
38c779879d54c147c2d67d1b102b1d1a6c48f126
legacy_chapter
Marketing Messages
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
WhatsApp max-price availability and costs in ChatArchitect
seo_description
ChatArchitect has no customer max-price setting. Check your plan, billing units and campaign costs, and agree who reviews usage before a larger send.

Template previews | Developer Documentation

Meta WhatsApp Templates

Review a WhatsApp template before submission and sending Check the message text and sample values in Submit template at wtargeted.com, then check the approved message as a recipient will see it. The steps below use the confirmed text, variable and button contr...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/authentication-templates/template-preview
legacy_url_sha1
21e9acbede1dd5b84dde735fc9745828b519631c
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Review WhatsApp templates before sending with ChatArchitect
seo_description
Check WhatsApp template wording, sample variables and buttons in ChatArchitect, then test the approved message on a recipient's device before a larger send.

Template categorization | Developer Documentation

Meta WhatsApp Templates

Choose a WhatsApp template category in ChatArchitect Choose a category that matches the purpose of your message before submitting a template at wtargeted.com. The category is visible in your account. Meta reviews templates and may assign a different category, ...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/template-categorization
legacy_url_sha1
9609db6fbdea81d6e64f9cf147c24453621ef325
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
WhatsApp template categories for ChatArchitect
seo_description
Choose an available WhatsApp template type in ChatArchitect, check its final category and confirm OTP support before planning authentication.

Template management | Developer Documentation

Meta WhatsApp Templates

Edit or delete a WhatsApp template in ChatArchitect You can change or delete an existing template in wtargeted.com. Before changing it, identify the exact template and the CRM, help desk or automation that uses it. This guide covers the change and its effect o...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/template-management
legacy_url_sha1
2398d76a5e3ffef23fbf58a22441b68f7465c52e
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Edit and delete WhatsApp templates with ChatArchitect
seo_description
Edit or delete a WhatsApp template in wtargeted.com, check its sending dependencies, review status and language scope, then test the intended version.

Bulk management | Developer Documentation

Meta WhatsApp Templates

Prepare several template language versions in ChatArchitect Use a working list when you need several language versions of a message. Prepare and check each version using the language choices available in Submit template at wtargeted.com. Bulk creation, automat...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/authentication-templates/bulk-management
legacy_url_sha1
0b69441e9e5030178fc88fe815721cf080d5e789
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Prepare WhatsApp template languages with ChatArchitect
seo_description
Prepare and track WhatsApp template language versions in ChatArchitect, check each approval and test the selected version in your connected tool.

Per-user marketing template message limits | Developer Documentation

Meta WhatsApp Templates

When a WhatsApp marketing message is limited for one recipient A marketing template can be approved while an individual message still fails to reach its recipient. When sending through ChatArchitect, check the result of the specific attempt before changing a t...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/marketing-templates/per-user-limits
legacy_url_sha1
4e1ba3ac6ddf5b1188e8c9b89eb5adc744e5c7e0
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
WhatsApp recipient marketing limits and error 131049
seo_description
Check a failed WhatsApp marketing attempt in ChatArchitect, distinguish recipient limits from your plan, and review error 131049 before retrying.

Template Comparison | Developer Documentation

Meta WhatsApp Templates

Compare WhatsApp template results in a ChatArchitect campaign Compare two approved templates when deciding which wording or action to use in a later campaign. Start with the results your connected sending tool and business systems actually expose. Use the camp...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/template-comparison
legacy_url_sha1
990c378352fe664837e89b07b01dbd1873b7227c
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Compare WhatsApp template results with ChatArchitect
seo_description
Compare WhatsApp template delivery, campaign-linked actions and quality with ChatArchitect, using matched reporting scopes and clearly defined rates.

Template groups | Developer Documentation

Meta WhatsApp Templates

Keep a campaign template register with ChatArchitect Use a shared register when a campaign involves several approved templates, language versions or sending workflows. It gives your team a record of which version each workflow uses and which results belong to ...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/template-groups
legacy_url_sha1
c8f2e3bce440233b996e0cc2d15b413d1c7e2a96
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Organize WhatsApp campaign templates with ChatArchitect
seo_description
Keep a campaign register of WhatsApp templates, language versions and sending dependencies, then review changes and results with ChatArchitect.

Configure message time-to-live | Developer Documentation

Meta WhatsApp Templates

Plan WhatsApp message validity with ChatArchitect Use this checklist for an offer, reminder or update that becomes useless after a deadline. Confirm the timing of your connected sending workflow and ask support what delivery validity controls apply before rely...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/time-to-live
legacy_url_sha1
af9d2e80a652a46d1adc1f9bb5d0585f52baec2b
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
WhatsApp message validity and timing with ChatArchitect
seo_description
Plan time-sensitive WhatsApp messages with ChatArchitect, understand delivery TTL, check workflow timing and review pending attempts before retrying.

Template migration | Developer Documentation

Meta WhatsApp Templates

Prepare WhatsApp templates before an account change with ChatArchitect If you plan to change a WhatsApp Business account, provider connection or sending integration, first ask ChatArchitect support which process applies. Confirm whether the Meta messaging acco...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/template-migration
legacy_url_sha1
d0a6954dad0d6862a0046e6132c5607617bce036
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Prepare WhatsApp templates for an account change
seo_description
Prepare ChatArchitect template versions and sending dependencies before an account change, confirm the supported process and test the destination.

Coupon code templates | Developer Documentation

Meta WhatsApp Templates

Include a coupon code in a WhatsApp template with ChatArchitect Use a Marketing text template to tell customers about a real coupon and how to redeem it. ChatArchitect's Submit template form at wtargeted.com does not provide the special copy-code button descri...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/marketing-templates/coupon-templates
legacy_url_sha1
9f894e31c7d3bd36cf6f10135ff0ce2dbb56609a
legacy_chapter
Templates
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
WhatsApp coupon messages with ChatArchitect
seo_description
Include a coupon code in a ChatArchitect WhatsApp text template, check its conditions and variable mapping, and test the received code and redemption.