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Access Tokens Guide | Developer Documentation
Which credentials do you need for a ChatArchitect integration? For a supported ChatArchitect WhatsApp integration, use the App key and Secret supplied for your connection. You do not need to create a Meta System User access token. ChatArchitect does not offer ...
Permissions | Developer Documentation
Check Meta business access for your ChatArchitect connection Use this guide when you cannot select the intended business portfolio or WhatsApp account during Continue with Facebook, or cannot find the connected number in WhatsApp Manager afterwards. Your acces...
Pricing on the WhatsApp Business Platform | Developer Documentation
Understand WhatsApp message costs with ChatArchitect ChatArchitect bills you for the WhatsApp Business API service. You do not pay Meta separately for messages sent through this connection. Check your current ChatArchitect plan and contract for the base price....
Authentication-international rates | Developer Documentation
Authentication-international rates Updated: Dec 12, 2025 Specific countries have an authentication-international rate in our rate cards. If you send an authentication template message to a WhatsApp user whose country calling code is for a country that has an a...
Conversation-based pricing (DEPRECATED) | Developer Documentation
Check an old WhatsApp conversation-based cost estimate Meta replaced conversation-based pricing on 1 July 2025. An old quote, spreadsheet or exported report may still count 24-hour conversations. Use this guide to identify its counting unit and prepare a curre...
WhatsApp Cloud API Get Started | Developer Documentation
Prepare your first ChatArchitect WhatsApp API integration Use this guide when a developer will add WhatsApp messaging to your own application through ChatArchitect. It covers the connection decisions, receiver preparation and first controlled checks. Use the C...
Business phone numbers | Developer Documentation
Choose and connect a WhatsApp Business phone number with ChatArchitect Choose a phone number you control before connecting WhatsApp Business API to ChatArchitect. ChatArchitect does not provide phone numbers; you can use your own mobile, landline, or toll-free...
Two-Step Verification | Developer Documentation
Enable or change two-step verification for a ChatArchitect WhatsApp number Two-step verification protects your WhatsApp Business Platform phone number with a six-digit PIN. It is separate from the one-time SMS or voice code used to verify ownership of the numb...
Conversational Components | Developer Documentation
Set up WhatsApp ice breakers and commands for a ChatArchitect number Ice breakers are suggested first messages that a person can tap when opening a new chat with your business. Commands give people shortcuts for common requests. For a number connected to ChatA...
Business-scoped user IDs | Developer Documentation
Check WhatsApp usernames and user IDs in ChatArchitect If a WhatsApp conversation reaches your connected tool with a user identifier instead of a phone number, review the supported identity mapping before creating or merging a customer record. A visible userna...
Business profiles | Developer Documentation
Complete your WhatsApp Business profile after connecting ChatArchitect Your WhatsApp Business profile gives customers context about the number they are messaging. It can show a profile photo, description, business category, address, contact email and website. ...
Display names | Developer Documentation
Choose a WhatsApp display name for your ChatArchitect number The display name identifies your business on the WhatsApp profile for the connected number. Choose it before starting the ChatArchitect connection flow: the form asks for a name when you add a busine...
Official Business Accounts | Developer Documentation
Request an Official Business Account badge for a ChatArchitect WhatsApp number An Official Business Account (OBA) is a WhatsApp Business Platform phone number that Meta has recognized as representing a notable brand. If Meta approves the request, the number ca...
WhatsApp Business Accounts | Developer Documentation
Find the WhatsApp Business Account connected to ChatArchitect A WhatsApp Business Account (WABA) is the account inside your Meta business portfolio that holds your WhatsApp Business Platform phone numbers and message templates. The business portfolio, WABA and...
QR Codes and Short Links | Developer Documentation
Create a WhatsApp chat link and QR code for a ChatArchitect number A click-to-chat link lets a customer open a WhatsApp conversation with your business number. You can share the same link on your website or encode it in a QR code for print. The customer still ...
Marketing Messages API for WhatsApp | Developer Documentation
Marketing Messages API and ChatArchitect campaigns Meta's Marketing Messages API for WhatsApp is a developer integration for sending marketing messages. Meta describes delivery optimization and measurement features in its marketing messages guide. Those Meta f...
Get started | Developer Documentation
Get started with a WhatsApp marketing campaign This guide is for businesses sending marketing messages through ChatArchitect. You create an approved template in wtargeted.com and select it in a connected sending tool. Meta's separate Marketing Messages API set...
Features | Developer Documentation
WhatsApp marketing features in ChatArchitect Meta describes a broad set of features for its Marketing Messages API for WhatsApp. This page shows which actions are confirmed in the ChatArchitect customer workflow and which require a separate availability check....