Search Results

About the WhatsApp Business Platform Updated: Dec 5, 2025 The WhatsApp Business Platform enables businesses to communicate with customers at scale. This documentation is intended for developers using our APIs. If you are looking for information on other ways ...

Access Tokens Guide Updated: Mar 1, 2026 The platform supports the following access token types. The type you use depends on who will be using your application, and whether you are a solution provider.If you are a direct developer, meaning only you or your bu...

Permissions Updated: Nov 5, 2025 Platform endpoints are gated by permissions. References for each endpoint indicated which permissions it requires, but in general, you will need the following: whatsapp_business_management - needed to access metadata on your W...

Pricing on the WhatsApp Business Platform Updated: Mar 30, 2026 This document explains how pricing works on the WhatsApp Business Platform. Cloud API and Marketing Messages API for WhatsApp To align with industry-standards, effective July 1, 2025, Meta now...

Authentication-international rates Updated: Dec 12, 2025 Specific countries have an authentication-international rate in our rate cards. If you send an authentication template message to a WhatsApp user whose country calling code is for a country that has an a...

Conversation-based pricing (DEPRECATED)Updated: Nov 14, 2025Conversation-based pricing is deprecated. It was replaced on July 1, 2025, with per-message pricing. The document below is for reference purposes only.This document explains how conversation-based pri...

New pricing policy for AI Providers leveraging the WhatsApp Business Platform Updated: Mar 4, 2026 This page is specific to “AI Providers” using the WhatsApp Business Platform. This does NOT change how Meta charges all other businesses using the WhatsApp Bus...

WhatsApp Cloud API Get Started Updated: Oct 1, 2025 This guide helps developers quickly get started with the WhatsApp Cloud API. It covers the basic setup steps, including registering as a developer, creating a Meta app, sending your first message, and settin...

Business phone numbers Updated: Feb 27, 2026 This document describes WhatsApp business phone numbers, their requirements, management information, and unique features. Registering business phone numbers A valid business phone number must be registered befor...

Register a Business Phone Number Updated: Mar 31, 2026 To use your business phone number with Cloud API you must register it. Registration can only be done via API - you cannot register a number through WhatsApp Manager? (WAM) or the App Dashboard. To get you...

Two-Step Verification Updated: Nov 5, 2025 Set up two-step verification for your phone number to add an extra layer of security to your business accounts. To set it up, make a POST call to /PHONE_NUMBER_ID and attach the parameters below. There is no endpoint...

Conversational Components Updated: Mar 27, 2026 Conversational components are in-chat features that you can enable on business phone numbers. They make it easier for WhatsApp users to interact with your business. You can configure easy-to-use commands and pro...

Business-scoped user IDs Updated: Mar 31, 2026 This document received a major update on March 18, 2026. See the changelog entry for details. WhatsApp is launching usernames later in 2026. Usernames are an optional feature for users and businesses. If a usern...

Business profiles Updated: Oct 5, 2025 Your business phone number's profile displays additional information such as address, website, and description. You can add this information when registering your phone number or update it later via WhatsApp Manager or A...

Display names Updated: Mar 24, 2026 You must provide a display name when registering a business phone number. The display name appears in your business phone number's WhatsApp profile: It can also appear at the top of individual chat threads and the chat lis...

Official Business Accounts Updated: Dec 12, 2025 An Official Business Account (“OBA”) is a business phone number owned by a business that has been verified as an authentic and notable brand according to specific criteria. Official Business Account business ph...

WhatsApp Business Accounts Updated: Oct 30, 2025 WhatsApp Business Accounts (“WABAs”) represent a business on the WhatsApp Business Platform. You must have a WABA to send and receive messages to and from WhatsApp users, and to create and manage templates. The...

QR Codes and Short Links Updated: Oct 31, 2025 WhatsApp QR codes and short links create a digital doorstep for businesses, enabling them to stay connected with their existing customers and connect with new ones. This way, customers can simply scan QR codes wi...