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WhatsApp Mailing
"Customer service window" - 24 hours from the moment of receiving the last message from the client.If a client starts a WhatsApp conversation, no consent or templates are required within the "Customer service window".Messages that you send to the client outs...
WhatsApp FAQ
The client is active if he sent you a message in this calendar month or you sent them;The number of received or sent messages is not counted in the tariff;The number of your operators is not counted in the tariff;The total number of subscribers per number is n...
Conversations update - WhatsApp Business API - February 1, 2022
Customer relationships are built through conversations Relationships are about more than a single message. That's why our rates are per 24-hour conversation session to enable businesses to provide the fast and conversational experiences customers want.Effectiv...
Template Payment Update July 1, 2025
WhatsApp Business Platform: Current Rates Effective July 1, 2025 We charge for all messages that a company sends to its customers. Fees are only charged for messages that are successfully delivered. Fees are charged based on the following factors: Message reci...
ALERT! Whatsapp Business Account rejected
If your request for WABA is rejected by WhatsApp, this might be because the Business doesn't comply with WhatsApp commerce policy.βFor further investigation we request you to confirm/share the below details:1. Your Business Use Case and vertical.2. Business We...
β Official WhatsApp Business account badge
We will raise an appeal to WhatsApp for the same but for this we will require a few details for the pointers mentioned below so that we can submit it to WhatsApp for requesting an Official business account for your App. i) Title: ____________________________...
Which phone numbers can I use for WhatsApp Business API?
Any number of any country. Mobile, landline, toll-free. We don't offer phone numbers, but you can use our partner service: https://zadarma.com/en/?ref=b701d6d65fea82b62c294d77417b02c5
How to create a WhatsApp name
Display Name Guidelines All display names should have a relationship with your business and should not violate WhatsApp Commerce and Business policies. Having display names compliant with our guidelines is required to send messages using the WhatsApp Business ...
Updated template categories as of October 30
On October 30, Meta updated the criteria for all existing template categories, below we provide examplesMarketing templates Marketing templates are our most flexible. They can enable businesses to achieve a wide range of goals, from generating awareness to dri...
Message Template Category Guide July 1, 2025
Message Template Category Guide Valid from July 1, 2025 Template Category Guide We would like to go into more detail about the categories into which we can divide message templates. Message templates fall into the following categories: Marketing β Help c...
Messaging Limits
Messaging Limits Messaging limits are the maximum number of messages you can send to unique WhatsApp user phone numbers, outside of a customer service window, within a moving 24-hour period. By default, new business phone numbers are limited to 250, but this l...
How to create a template for WhatsApp Business API
Step-by-step instructions how to create a template in our app 1. First of all, you need to open wtargeted.com/ and click on the "Facebook Login" button or "Google Login" button 2. After you have logged in to your google \ facebook account, you must enter your...
RetailCRM
Simla Installation 1) API Key β which you create in your Simla account. Settings -> Integration -> API Access Keys API methods allowed: /Getting (integration_read) /Editing (integration_write) 2) You will receive the AppID and Secret after setting up your W...
Mailing via RetailCRM \ Simla.com
1. First of all, you need to create a segment Marketing - Segments - Create a segment Enter segment name and select segment type 2. Add the desired filter group. In our case, the filter is "Customer Data". 3. Inside the filter group, add a filter, in our case ...
Adding variables for templates in RetailCRM
1. First of all, you need to add a template Settings - Chat Templates - Add 2. Choose template 3. Select option for your variable and press Add
How to set up Autoreply in RetailCRM.pro \ Simla.com
In this tutorial, we'll show you how to create an auto-reply for clients1. To set up autoreply you need to install "Bot Distributor" Go to the "Settings" => "Marketplace" => "Bots"=> "Bot Distributor" 2. Choose "Bot Distributor", check the box "Activity" an...
Sending templates from Simla
In this manual you will learn how to send templates from a customer card1. First of all, you need to go to the Settings => Templates = > Chat templates 2. After that you need to choose a template and activate it 3. After this you need to go to the Sales = > ...
How to make independent salesbots for several WhatsApp numbers on one Kommo account \ AmoCRM.com
As a result of following all points of this instruction:- See live examples of creating bots in Kommo / AmoCRM.com- Learn to make independent salesbots for several WhatsApp numbers on one account. Step by step instruction 1. Adding a new number for the second...