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How to integrate Salebot.pro with WhatsApp through Albato.com

In this instruction you will learn how to set up a simple Salebot.pro bot that will auto-answer on your clients WhatsApp.

After all steps are done you should get next result:

Salebot customer conversation showing Hi followed by a Hello bot reply

Step by Step guide

1. Go to your Salebot.pro account. Open project "Settings" (1). Find API key field (2) and press "Generate" button (3) after that copy generated key.

    Salebot project settings with the API access key field and Generate button

    2. Go to your Albato account. Go to "Apps" page (1). Press "Add a connection" button (2). Click on "Select an App" field (3). Type "salebot" (4). Select app (5). Press "Add a connection button" (6)

    Selecting Salebot in the Albato Apps connection dialog

    3. In the appeared window type Title for your project (1). Paste your Salebot.pro API key that you copied on "Step 1" (2). Press "Continue" button (3)

    Albato Salebot connection form with title and API key fields

    4. After "Step 3" Albato will create a Webhook URL (1). Press button (2) to copy this URL

    Albato Salebot connection settings with the webhook URL and copy control

    5. Go to your Salebot.pro account. Open project "Settings" (1). Find "Webhook URL" field (2) and paste your Albato webhook from "Step 4". Press "Done" button (3)

    Salebot project settings with the Albato webhook URL entered

    6. Go to your Albato account. Go to "Apps" page (1). Press "Add a connection" button (2). Click on "Select an App" field (3). Type "whatsapp" (4). Select "Chatarchitect.com for WhatsApp" app (5). Press "Add a connection button" (6)

    Selecting ChatArchitect.com for WhatsApp in the Albato Apps connection dialog

    7. In the appeared window type Title for your project (1). Paste your "Application ID" (2) and "Secret ID" (3). Press "Continue" button (4).

    NOTE: To get your "Application ID" and "Secret ID" please write to our customer support https://wa.me/421233221242

    Albato ChatArchitect connection form with title, Application ID and Secret ID fields

    8. Create the first automation in Albato to receive messages from WhatsApp and send them to Salebot.pro. Go to Albato "Automations" page (1) and press "New" button (2)

    Albato Automations page with the New automation button highlighted

    8.1 Press button (1) to select an App which sends data

    Albato automation builder with controls to select the apps that send and receive data

    8.2 Make selections (1), (2), (3) and press "Add a trigger" button (4)

    Albato trigger using ChatArchitect.com for WhatsApp and the Watch New Messages event

    8.3 Press button (2) to select an App which receives data

    Albato automation builder with controls to select the apps that send and receive data



    8.4 Make selections (1), (2), (3) and press "Add an action" button (4)

    Albato action using Salebot to load WhatsApp clients into the system

    8.5 In the appeared window make selection in "Phone" field like on screenshot (1). After that type "Group ID" (2) and press "Save" button (3)

    NOTE: Name of "Group ID" can be any you want.

    Albato Salebot action mapping the WhatsApp phone field and specifying a Group ID

    8.6 Now you need to add an action. Press "Plus" (+) and then press "Action" button (1)

    Albato automation with a WhatsApp message trigger, a Salebot client action and the Add action control

    8.7 Make selections (1), (2), (3) and press "Add an action" button (4)

    Albato Salebot action with Bot launch selected

    8.8 In the window that appears after "Step 8.7" make next selections (1), (2) and press "Save" button (3)

    Albato Bot launch fields mapping the WhatsApp phone number and message text

    9. Create the second automation in Albato to receive messages from Salebot.pro and send them to WhatsApp. Go to Albato "Automations" page and press "New" button. Same as in "Step 8"

    9.1 Press button (1) to select an App which sends data.

    Albato automation builder with controls to select the apps that send and receive data

    9.2 Make selections (1), (2), (3) and press "Add a trigger" button (4)

    Albato trigger using Salebot and the New bot message event

    9.3 Press button (2) from step 9.1 to "Select an app which receives the data". Make selections (1), (2), (3) and press "Add a trigger" button (4)

    Albato action using ChatArchitect.com for WhatsApp and Send a Text

    9.4 In the next appeared window make selections (1), (2) and press "Save" button (3)

    Albato WhatsApp text action mapping the Salebot messenger client ID to Phone and the message to Text

    9.5 Now you need to adjust the filter to process only messages from Salebot.pro bot. To do this press "filter" button (1)

    Albato automation linking Salebot bot messages to WhatsApp text delivery, with the trigger filter control highlighted

    9.6 Adjust filter as shown below (1), (2), (3) and press "Save" button (4)

    Albato filter requiring the message source flag to equal zero so only bot messages continue

    10 Go to "Automations" page and press the "Start" buttons on both automations (1), (2)

    Albato Automations page with Start buttons for sending messages to Salebot and receiving bot replies

    11. Write to your WhatsApp number to test connection. You should receive your message in the Salebot.pro "Customers" section.

    Salebot Customers view showing an incoming WhatsApp message

    12. Configure Salebot.pro workflow like on screenshot below:

    Salebot workflow with a Hi keyword condition and a Hello reply

    13. Write to your phone number keyword "Hi". After some delay bot must reply "Hello"

    Salebot customer conversation showing Hi followed by a Hello bot reply