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Create a WhatsApp Business account on the WhatsApp Business Platform as a Solution PartnerThis article is intended for Solution Partner that use the WhatsApp Business Platform. Understand the differences between the WhatsApp Business Platform and WhatsApp Busi...

Create your WhatsApp Business account with WhatsApp Solution PartnersWe are phasing out “On behalf of” (OBO) onboarding in September. Partner-initiated onboarding will replace OBO onboarding. Learn more about Partner-initiated onboarding.This article is intend...

Delete message templates for your WhatsApp Business accountThis article is intended for businesses that use WhatsApp Business Platform.Explore our help content library to find answers and troubleshoot issues. WhatsApp message templates allow businesses to use ...

Connect your Facebook Page to WhatsAppThis article is intended for business owners using WhatsApp Business app. Understand the differences between the WhatsApp Business Platform and WhatsApp Business app. Explore our help content library to find answers and tr...

Create Ads that Click to WhatsApp in Ads ManagerWe are rolling out a new recommended setup experience to the Traffic, Awareness and Engagement objectives which is similar to the Advantage+ campaign setup for the Sales, App promotion and Leads objectives. You m...

About billing for your WhatsApp Business accountThis article is intended for businesses that use WhatsApp Business Platform.Explore our help content library to find answers and troubleshoot issues. The WhatsApp Business Platform uses a per-message pricing mode...

View message insights for your WhatsApp Business accountThis article is intended for businesses that use WhatsApp Business Platform.Explore our help content library to find answers and troubleshoot issues. You can run real-time monitoring of messaging and spen...

How to create Facebook Business Manager 1. Log into your personal Facebook account and create a Business Manager account, follow the link https://business.facebook.com/overview and click the “CREATE ACCOUNT” button, a window for entering company data will open...

Step by step instruction 1. First of all, go to the "Settings" 2. Go to the "Integration marketplace"  3. Choose our app WhatsApp Business API ( check a screenshot ) 4. Fill in your APP ID and APP SECRET 5. Send your first message from your personal W...

For templates to work correctly (if they contain a link), you need to disable the built-in link shortening in Kommo.Go to the "Settings" -> "Chat settings" -> Turn off the "Track link clicks" toggle.

How to improve your Template When preparing a mailing campaign, one of the most common questions is: How can I create an effective newsletter without risking being blocked? In this article, we’ll share practical recommendations to help you achieve that. Text L...

Video manual: https://www.youtube.com/watch?v=fY_vqW-Ijb81. Go to the "Deals", then "Automation rules" 2. Press "Create" 3. Choose stage, then Customer communication => Send SMS to customer  4. Find our bot, click "Change". In the list of providers, select ...

1. First of all, you need to install our app by using this link:  https://wa.chatarchitect.com/email-web/2. In the window that opens, enter your APP ID, APP SECRET and email, which will receive messages and click "Save" 3. Next, check the functionality of inc...

Bitrix24 automatically adds agent's name to your message when answering via "Open Channel", disrupting the correct functioning of templates. To disable this feature, you have to:1. Open the "contact center" section. Go to the "CRM" -> "Customers" -> "Contact C...

In this guide, you will learn how to initiate a conversation with your client using a template message from HubSpot.1. Go to the "Inbox" 2. Press "Compose" button and fill in data like this: 3. Fill in data like this:To: phone number you are sending to + @...

How to initiate dialogue in Slack Video manual: https://www.youtube.com/watch?v=GqUpbqOvFoY1. In Slack use command /templates and press "send" button 2. Copy a template that you need with template id  3. Send a template to your client using this format:(...

In this guide, you will learn how to install our WhatsApp Business API integration in Zoho Cliq.  1. First of all, go to the "Settings" -> "More apps" 2. Go to the "Marketplace" and fill in in the search field "ChatArchitect" and choose our app 3. Press "Inst...

In this guide, you will learn how to install our integration in Deskie / Omnidesk and verify the functionality of incoming and outgoing messages.1. Open the administrator account and select “Set up integration” 2. Go to the "WhatsApp" section and choose our i...