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Authentication-international rates Updated: Dec 12, 2025 Specific countries have an authentication-international rate in our rate cards. If you send an authentication template message to a WhatsApp user whose country calling code is for a country that has an a...

Best practices for authenticating users via WhatsApp Updated: Nov 21, 2025 Security To register with WhatsApp, users must register using their phone number. During this sign-up process⁠, WhatsApp verifies the user has ownership of this phone number by sending ...

One-tap autofill authentication templates Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIntent-based handshake method for authentication templates will be deprecated. If you are currently using PendingIntent to initiate hands...

Zero-tap authentication templates Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIntent-based handshake method for authentication templates will be deprecated. If you are currently using PendingIntent to initiate handshakes or...

Copy code authentication templates Updated: Nov 4, 2025 Copy code authentication templates allow you to send a one-time password or code along with a copy code button to your users. When a WhatsApp user taps the copy code button, the WhatsApp client copies the...

Error Signals Updated: Feb 6, 2026 Upcoming deprecation: Starting April 15, 2026, the PendingIntent-based handshake method for authentication templates will be deprecated. If you are currently using PendingIntent to initiate handshakes or verify app identity...

Interactive Call-to-Action URL Button Messages Updated: Nov 3, 2025 WhatsApp users may be hesitant to tap raw URLs containing lengthy or obscure strings in text messages. In these situations, you may wish to send an interactive call-to-action (CTA) URL button ...

Interactive list messages Updated: Nov 3, 2025 Interactive list messages allow you to present WhatsApp users with a list of options to choose from (options are defined as rows in the request payload): When a user taps the button in the message, it displays a m...

Interactive media carousel messages Updated: Dec 22, 2025 Interactive media carousel messages display a set of horizontally scrollable media cards. Each card can display an image or video header, body text, and either quick-reply buttons or a URL button. For e...

Location request messages Updated: Nov 3, 2025 Location request messages display body text and a send location button. When a WhatsApp user taps the button, a location sharing screen appears which the user can then use to share their location. Once the user sh...

Reaction messages Updated: Nov 3, 2025 Reaction messages are emoji-reactions that you can apply to a previous WhatsApp user message that you have received. Limitations When sending a reaction message, only a sent message webhook ( status set to sent) will be ...

Typing indicators Updated: Oct 21, 2025 When you get a messages webhook indicating a received message, you can use the message.id value to mark the message as read and display a typing indicator so the WhatsApp user knows you are preparing a response. This is...

Template Library Updated: Nov 14, 2025 Template Library makes it faster and easier for businesses to create utility templates for common use cases, like payment reminders, delivery updates - and authentication templates for common identity verification use cas...

Tap target title URL override Updated: Nov 13, 2025 This document explains how to send approved message templates using the tap_target_configuration component within a template message. Tap target override enables image-based, text-based, and header-less mess...

Interactive messages webhook reference Updated: Oct 22, 2025 This reference describes trigger events and payload contents for the WhatsApp Business Account messages webhook for replies to interactive messages. TriggersA WhatsApp user taps a row in an interacti...

partner_solutions webhook reference Updated: Oct 22, 2025 This reference describes trigger events and payload contents for the WhatsApp Business Account partner_solutions webhook. The partner_solutions webhook describes changes to the status of a Multi-Partne...

payment_configuration_update webhook reference Updated: Oct 22, 2025 This reference describes trigger events and payload contents for the WhatsApp Business Account payment_configuration_update webhook. The payment_configuration_update webhook notifies you of ...

Welcome Message Sequences - API Guide Updated: Nov 17, 2025 When creating Click-to-WhatsApp ads, you can connect a Welcome Message Sequence from your messaging app. A sequence can include text, prefilled message, and FAQs. This guide explains how to manage Wel...