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Apply for a credit line for your WhatsApp Business account

Apply for a credit line for your WhatsApp Business account

This article is intended for businesses that use WhatsApp Business Platform. Learn more about credit lines for WhatsApp Business accounts.
Only Service partners are eligible to apply for a new credit line for WhatsApp Business accounts.

To secure a payment method, you must set up a credit line for your WhatsApp Business account. If your business is approved for the credit line, you can attach the credit line to your WhatsApp Business account and start using it as a payment method.

Note: You can't apply for a credit line for your WhatsApp Business account if you have a credit line (monthly invoicing) for ads on Facebook, Instagram and other Meta technologies currently. If you already have a credit line for ads, you can’t apply for a separate credit line for your WhatsApp Business account(s). You'll need to add your WhatsApp Business account(s) to your existing credit line and use this credit line to pay for your WhatsApp usage. If you receive a message or notification in Meta Business Suite that you have exceeded your credit limit, your Meta ads will be paused.

If a WhatsApp Business Platform account is created using embedded signup, the Solution Partner must share its credit line with end clients using API. The end clients can't use their own credit line to pay for their WhatsApp usage.

Before you begin

Set up a credit line

To set up a credit line for your WhatsApp Business account:

  1. Go to Credit lines in Billing & payments.
  2. Click Apply.
  3. In the Apply for monthly invoicing section, fill out your business information. If prompted, click Select file to upload your license, registration or a recent tax document.
  4. View Terms & conditions.
  5. Click Submit.

You'll get a notification that your application is now pending approval. You'll need to wait for your credit line to be approved. Once approved, attach the credit line to your WhatsApp Business account.

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