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Check the entry point when a setup screen looks unfamiliar ChatArchitect customers use its prepared WhatsApp connection. ChatArchitect does not provide partners with a supported method for embedding their own Meta signup in a website. The old embedded partner-...

Confirm the arrangement before treating several tools as one conversation When several teams or systems are involved, first confirm which connections and tools are supported for the number. Meta's Multi-Solution Conversations reference does not establish that ...

Use current account evidence when an old migration notice resurfaces An old notice about Meta's On-Behalf-Of account model does not establish the current ownership of your business account or whether your ChatArchitect connection needs another migration. The p...

Identify what a provider relationship record actually describes An application or partner-solution list describes a particular administrative view. It is not a list of the customer's ChatArchitect sending tools, API credentials or message destinations. If some...

Start with the notice and the customer outcome A notification about a provider relationship is different from an incoming WhatsApp message or an outgoing message result. The imported Meta partner_solutions event reference did not establish that ChatArchitect f...

Clickable template areas in ChatArchitect ChatArchitect does not support Meta's tap-target override. You cannot configure an entire template image or text area to open the first URL button's destination through this feature. Plan the recipient's action around ...

Encryption keys and ChatArchitect credentials ChatArchitect has no customer setting for supplying or managing your own encryption key for WhatsApp or WhatsApp Flows. Do not plan a connection that depends on uploading a customer-managed message-encryption key t...

Check a pre-verified WhatsApp number offer before connecting it ChatArchitect does not supply or sell phone numbers. For the supported connection, use a number you control and complete the verification step in the supplied setup. A seller's description of a nu...

Check an access request for a verified WhatsApp number Someone may ask for business access while describing a WhatsApp number as already verified or shared with a partner. Establish which action is requested. Confirming control of a telephone number, identifyi...