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Address Messages Updated: Nov 7, 2025 This feature is only available for businesses based in India and their India customers. Address messages give your users a simpler way to share the shipping address with the business on WhatsApp. Address messages are int...

Media Updated: Dec 11, 2025 You use 4 different endpoints to manage your media: See Supported Media Types for supported types and size limits. Get media ID Some of the API requests described in this document require a media ID. Media IDs are returned by th...

Template Comparison Updated: Nov 14, 2025 You can compare two templates by examining how often each one is sent, which one has the lower ratio of blocks to sends, and each template's top reason for being blocked. Requirements A User or System User access t...

Template migration Updated: Nov 14, 2025 This document describes how to migrate templates from one WhatsApp Business Account (WABA) to another. Note that migration doesn't move templates, it recreates them in the destination WABA. LimitationsTemplates can ...

Webhook overrides Updated: Mar 23, 2026 Webhooks are sent to the callback URL set on your app, but you can override this for your own app by designating an alternate callback URL for the WhatsApp Business Account (WABA) or business phone number. When a webhoo...

Analytics Updated: Feb 12, 2026 Starting December 1, 2025, the maximum lookback window for messaging, conversation, and pricing analytics is changing from 10 years to 1 year. The lookback window for template and template group analytics will be unaffected and ...

App-Only Install Updated: Nov 4, 2025 You can configure Embedded Signup so that only business tokens can be used to access assets owned by customers onboarded via the flow. This approach offers enhanced security by reducing risk associated with system tokens,...

Business customer phone numbers Updated: Feb 27, 2026 This document describes business customer phone numbers, their requirements, and endpoints commonly used to manage business phone numbers. Basics Your business customers need a dedicated number to use W...

Managing credit lines Updated: Dec 12, 2025 This document describes how Solution Partners can share and revoke lines of credit with onboarded business customers. Billing Liability Disclosure Business customers that you onboard through Embedded Signup must be g...

Managing Webhooks Updated: Dec 12, 2025 WhatsApp Business Accounts (WABAs) and their assets are objects in the Facebook Social Graph. When a trigger event occurs to one of those objects, Facebook sees it and sends a notification to the webhook URL specified i...

Receive payments via payment gateways on WhatsApp Updated: Dec 12, 2025 Your business can enable customers to pay for their orders through our partner payment gateways without leaving WhatsApp. Businesses can send customers order_details messages, then get no...

About business portfoliosSome features may not be available to you yet.A business portfolio allows organizations to bring their Facebook Pages, Instagram accounts, Threads accounts, ad accounts, catalogs and other business assets together so you can manage the...

Business portfolio assets and their task-based permissionsSome features may not be available to you yet.When someone is added to a business portfolio, they must be assigned the Facebook Page, ad account, catalog or business assets that you want them to manage ...

Create a business portfolio in Meta Business SuiteYou can create a business portfolio to bring together and manage your organization’s business assets – such as Facebook Pages, Instagram accounts and ad accounts – in one place with business tools such as Meta ...

Create a business asset group in Meta Business SuiteUse business asset groups to organize your assets and assign them to people and partners in Meta Business Suite. You can use business asset groups to manage assets for multiple brands, lines of business or re...

About connected business assetsYou can connect your organization’s business assets – such as Facebook Pages, Instagram professional accounts and WhatsApp Business accounts – by adding them to the same business portfolio or by directly connecting them to each o...

Troubleshoot why you can’t add or connect business assets to your business portfolio in Meta Business SuiteSome features may not be available to you yet.Read our troubleshooting advice if you’re having issues adding or connecting business assets to your organi...

About Settings in Meta Business SuiteOnce you create a business portfolio in Meta Business Suite, you can add people and assign business assets in Settings.Within Settings, you can find the following:Users: Manage people, partners and system users.Accounts: Ma...