Search Results

Partner-initiated WABA creationUpdated: Nov 14, 2025If you are a Solution Partner and you don’t want to onboard a business customer with Embedded Signup, you can use Meta Business Suite to initiate WABA creation for a business customer. This generates a WABA c...

Multi-Partner SolutionsUpdated: Feb 27, 2026This document explains how to set up Multi-Partner Solutions (“solutions”) and how to use them with Embedded Signup.Multi-Partner Solutions allow Solution Partners and Tech Providers to jointly manage customer WhatsA...

Multi-Partner Solution — Embedded creationUpdated: Dec 12, 2025Multi-Partner Solutions (MPS) allow Solution Partners and Tech Providers to jointly manage customer WhatsApp assets in order to provide WhatsApp messaging services to customers.If you are a Solutio...

How to use Multi-Solution Conversations (MSC)Updated: Feb 24, 2026OverviewMulti-Solution Conversations allows businesses to use multiple partners and solutions on the same phone number, creating a seamless chat thread experience for their customers.Requirement...

Partner-led Business VerificationUpdated: Nov 14, 2025This feature is currently only available to approved Select Solution and Premier Solution Partners. See our Sign up for partner-led business verification⁠ Help Center article to learn how to request approva...

Tracking with the Meta PixelUpdated: Nov 4, 2025The Meta Pixel is a snippet of JavaScript code that allows you to track visitor activity on your website. It works by loading a small library of functions that you can use whenever a site visitor takes an action ...

Managing WhatsApp Business AccountsUpdated: Feb 27, 2026This document describes common endpoints used to manage business customer WhatsApp Business Accounts.Get Shared WABA ID with Access TokenAfter a business finishes the embedded signup flow, you can get the...

Registering business phone numbersUpdated: Nov 14, 2025This document describes the steps to programmatically register business phone numbers on WhatsApp Business Accounts (WABA).Note that Embedded Signup performs steps 1-3 automatically (unless you are bypassi...

Manage System UsersUpdated: Nov 14, 2025Adding your System User to shared WhatsApp Business Accounts allows you to programmatically manage the accounts. On this guide, we go over actions BSPs may need to perform to manage their system users.For help creating a...

On-Behalf-Of account ownership model deprecationUpdated: Nov 14, 2025We have deprecated the On-Behalf-Of (“OBO”) account ownership model and replaced it with partner-initiated WABA creation. All existing WABAs created under the OBO model should have been trans...

WhatsApp Business Platform policy and spam enforcementUpdated: Nov 4, 2025To maintain high-quality experiences at scale on the WhatsApp Business Platform, WhatsApp will enforce on WhatsApp Business Accounts that repeatedly violate the WhatsApp Business Messagi...

WhatsApp Business Platform Policy ViolationsUpdated: Nov 14, 2025We are announcing a structured, consistent approach to how the Commerce and Business Policies are enforced on the WhatsApp Business Platform. See this guide for an overview of how this enforcemen...

Block Users API guideUpdated: Feb 23, 2026The Block Users API enables your business to block bad actors from contacting you.How it worksWhen you block a WhatsApp user, the following happens:The user cannot contact your business or see that you are online.Your ...

Data Privacy & SecurityUpdated: Mar 31, 2026This page describes how Meta provides Cloud API as a standalone service for businesses to message users at scale via WhatsApp. Meta also offers additional optional services that businesses can choose to use with Clou...

Local StorageUpdated: Mar 31, 2026Local storage offers an additional layer of data management control, by giving you the option to specify where your message data is stored at rest. If your company is in a regulated industry such as finance, government, or hea...

No StorageUpdated: Dec 1, 2025“No Storage” is a custom configuration of Cloud API local storage, where the data in-transit is kept for up to an hour in Meta data centers and the data is not persisted at rest (that is to say, not in Meta data centers nor in AWS...

Get opt-in for WhatsAppUpdated: Nov 3, 2025Businesses are required to obtain opt-in before messaging people on WhatsApp.As per the November 2024 WhatsApp Business Messaging Policy⁠ update, before messaging people on WhatsApp, businesses are required to obtain ...

Identity ChangeUpdated: Oct 24, 2025A business may want to communicate private information with a customer via WhatsApp. In order to do that securely, the business must first establish trust that they are communicating with the right person via authentication ...