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Cloud API CallingUpdated: Mar 10, 2026OverviewThe WhatsApp Business Calling API enables you to initiate and receive calls with users on WhatsApp using Voice over Internet Protocol (VoIP).Value proposition (concise)WhatsApp Business Calling: Trusted, Multi-Moda...

Configure Call Settings Updated: Mar 23, 2026 Calling is not enabled by default on a business phone number Use the endpoint to enable Calling API features on a business phone number. Calling Eligibility To qualify for Calling API features, your business mus...

Business-Initiated Calls Updated: Nov 13, 2025 Overview The Calling API supports making calls to WhatsApp users from your business. The user dictates when calls can be received by granting call permissions to the business phone number. Call sequence dia...

Obtain User Call Permissions Updated: Nov 13, 2025 As of November 3, 2025, permanent permissions is now available. Users can now grant a business ongoing permission to call. Users can review and change calling permission for a business at any time in the bus...

User-initiated calls Updated: Nov 13, 2025 Overview The Calling API supports receiving calls made by WhatsApp users to your business. Your business dictates when calls can be received by configuring business calling hours and holiday unavailability. Consu...

SIP Configuration Guide - WhatsApp Business Calling Updated: Dec 15, 2025 When SIP is enabled, you cannot use calling related Graph API endpoints and calling related webhooks are not sent. Overview Session Initiation Protocol (SIP⁠) is a signaling protoco...

Send WhatsApp Call Button Messages and Deep Links Updated: Feb 25, 2026 Overview After you adopt Cloud API Calling features, you can raise awareness with your customers in two core ways: Send them a message with a WhatsApp call buttonEmbed a calling deep l...

Integration Patterns Updated: Feb 25, 2026 Possible high-level approaches Approach Number setup Business Solution Provider responsibilities Calling Tech Provider responsibilities End business responsibilities Message BSP capable of Calling E...

API and Webhook Reference Updated: Nov 25, 2025 Calling API endpoints Configure or update calling settings Endpoint parameters Placeholder Description Sample Value <PHONE_NUMBER_ID> Integer Required The business phone number for which yo...

Troubleshoot WhatsApp Calling Errors - Reference Guide Updated: Dec 3, 2025 Standard error response When you receive an error, in the majority of cases the error shape will look like this: Use the Calling API error codes list below to identify and resolve...

Set Up a Sandbox Account for Calling Updated: Oct 31, 2025 Sandbox accounts are only available to you if you are a Tech Partner. Overview A WhatsApp sandbox account is a mock WhatsApp Business Account that you can use to test your Calling API integration....

Calling API App Review Guidelines Updated: Nov 21, 2025 Overview The official page referenced by reviewers is /docs/permissions#w. Use this guide as complementary to that page but treat that page as the official source when in doubt. This page provides det...

Calling API Pricing Updated: Mar 30, 2026 All user-initiated calls are free. Overview Businesses are charged for calls based on:Duration of the call (calculated in six-second pulses)Country code of the phone number being calledVolume tier (based on minute...

FAQs Updated: Nov 13, 2025 Product FAQ Will calls show up in the insights page on Meta WhatsApp Manager UI? Call insights will be available in both WhatsApp Manager and the analytics API. Are International calls supported like WhatsApp consumer to co...

Groups APIUpdated: Nov 14, 2025Eligibility for Groups APIThe Groups API is now open to all businesses with an Official Business Account (OBA)The Groups API enables you to programmatically create groups for messaging and collaboration.How it worksGroups are an ...

Get started with Groups APIUpdated: Nov 14, 2025Eligibility for Groups APITo qualify for groups features, your business must be an Official Business Account (OBA)OverviewGroups on are invite-only, meaning that potential group participants are ultimately in con...

Group management Updated: Mar 25, 2026 Overview The Groups API gives you simple functions to control groups through their lifecycle. When you create a new group, an invite link is created for inviting participants to the group. Since you cannot manually ad...

Group messaging Updated: Nov 14, 2025 Overview This document provides comprehensive information on the APIs and webhooks available for sending and receiving messages within groups. It details support for various message types, including: Text messagesMedia...