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5 total results found

Usedesk

WhatsApp for Help Desk WhatsApp for Usedesk.com

WhatsApp Business Connecting Once Facebook has verified you, then you can start setting up a channel in Usedesk. 1. Create a chat channel or use an existing one. Copy the chat id in the channel settings. 2. Go to the "Channels" - "API" section, click "Add". 3...

lang
en
source_system
omnidesk
legacy_article_id
248983
legacy_section_id
53899
legacy_section_ids
53899
legacy_category_id
22249
legacy_url
https://support.chatarchitect.com/l_eng/knowledge_base/item/248983
source_updated_at
Wed, 03 Nov 2021 17:26:46 +0300

WhatsApp initial configuration for Email

WhatsApp for Help Desk WhatsApp for Email \ Gmail

1. First of all, you need to install our app by using this link:  https://wa.chatarchitect.com/email-web/2. In the window that opens, enter your APP ID, APP SECRET and email, which will receive messages and click "Save" 3. Next, check the functionality of inc...

lang
en
source_system
omnidesk
legacy_article_id
290861
legacy_section_id
63124
legacy_section_ids
63124
legacy_category_id
22249
legacy_url
https://support.chatarchitect.com/l_eng/knowledge_base/item/290861
source_updated_at
Fri, 13 Jan 2023 20:07:52 +0300

How to initiate dialogue in Slack

WhatsApp for Help Desk WhatsApp for Slack

How to initiate dialogue in Slack Video manual: https://www.youtube.com/watch?v=GqUpbqOvFoY1. In Slack use command /templates and press "send" button 2. Copy a template that you need with template id  3. Send a template to your client using this format:(...

lang
en
source_system
omnidesk
legacy_article_id
297409
legacy_section_id
62502
legacy_section_ids
62502
legacy_category_id
22249
legacy_url
https://support.chatarchitect.com/l_eng/knowledge_base/item/297409
source_updated_at
Wed, 29 Mar 2023 11:26:19 +0300

WhatsApp Business API for Deskie\Omnidesk: Installation and sending the first message.

WhatsApp for Help Desk WhatsApp for Omnidesk

In this guide, you will learn how to install our integration in Deskie / Omnidesk and verify the functionality of incoming and outgoing messages.1. Open the administrator account and select “Set up integration” 2. Go to the "WhatsApp" section and choose our i...

lang
en
source_system
omnidesk
legacy_article_id
248981
legacy_section_id
53901
legacy_section_ids
53901
legacy_category_id
22249
legacy_url
https://support.chatarchitect.com/l_eng/knowledge_base/item/248981
source_updated_at
Tue, 04 Jan 2022 15:51:52 +0300

WhatsApp initial configuration for Slack

WhatsApp for Help Desk WhatsApp for Slack

Step by step instruction 1. Install our app. Use the button "Add to Slack" on the websitehttps://www.chatarchitect.com/product/whatsapp-and-slack-integration  2. Press "Allow" 2. Now you need to add the app to the channel where you want to useGo to the "Ap...

lang
en
source_system
omnidesk
legacy_article_id
261273
legacy_section_id
62502
legacy_section_ids
62502
legacy_category_id
22249
legacy_url
https://support.chatarchitect.com/l_eng/knowledge_base/item/261273
source_updated_at
Thu, 01 Jun 2023 12:25:08 +0300