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Prepare WhatsApp templates before an account change with ChatArchitect If you plan to change a WhatsApp Business account, provider connection or sending integration, first ask ChatArchitect support which process applies. Confirm whether the Meta messaging acco...

Prepare a webhook receiver URL change for ChatArchitect Use this guide to plan a callback change for a custom application connected through ChatArchitect. The important decisions are the affected connection, the receiver that will handle events and the support...

Analytics Pricing update, October 2026: Some billing descriptions below were imported from a February 2026 Meta reference. Meta now charges for service messages after the first 1,000 per business phone number each month. For current billing see Meta's FAQ and ...

Match the business number to the intended integration Keep a clear record of the business phone number your team will use with ChatArchitect. The business number, its display name, the selected WhatsApp account and the recipient's number describe different par...

Check billing for your ChatArchitect WhatsApp connection For WhatsApp messaging through ChatArchitect, the customer pays ChatArchitect under the applicable plan and separate commercial terms. Meta's provider credit-line documentation describes an internal plat...

Manage the receiver for your ChatArchitect connection A custom application uses a receiver to get incoming customer messages and later results of outgoing attempts from ChatArchitect. Start with the webhook overview and the API quick start for the documented r...

ChatArchitect scope: Native Meta product catalogs, product cards, shopping carts and catalog order events are not supported by ChatArchitect. Review catalog availability in ChatArchitect when this imported payment reference mentions product messages. Confirm s...

About business portfolios Some features may not be available to you yet. A business portfolio allows organizations to bring their Facebook Pages, Instagram accounts, Threads accounts, ad accounts, catalogs and other business assets together so you can manage t...

Business portfolio assets and their task-based permissions Some features may not be available to you yet. When someone is added to a business portfolio, they must be assigned the Facebook Page, ad account, catalog or business assets that you want them to manag...

Create a business portfolio in Meta Business Suite You can create a business portfolio to bring together and manage your organization’s business assets – such as Facebook Pages, Instagram accounts and ad accounts – in one place with business tools such as Meta...

Create a business asset group in Meta Business Suite Use business asset groups to organize your assets and assign them to people and partners in Meta Business Suite. You can use business asset groups to manage assets for multiple brands, lines of business or r...

About connected business assets You can connect your organization’s business assets – such as Facebook Pages, Instagram professional accounts and WhatsApp Business accounts – by adding them to the same business portfolio or by directly connecting them to each ...

Troubleshoot why you can’t add or connect business assets to your business portfolio in Meta Business Suite Some features may not be available to you yet. Read our troubleshooting advice if you’re having issues adding or connecting business assets to your orga...

About Settings in Meta Business Suite Once you create a business portfolio in Meta Business Suite, you can add people and assign business assets in Settings. Within Settings, you can find the following: Users: Manage people, partners and system users. Accounts...

Edit your information in Meta Business Suite In Meta Business Suite, you can update your name and the email address you use for a business portfolio. Your email notifications from your business portfolio are sent to the email address you use. You can change yo...

Available Business Apps for Meta Business Suite Desktop We're gradually introducing this feature to our partners. Some apps may not be available to you right now. Business Apps let you to connect your business portfolio to a third-party platform on Meta Busine...

Connect to Business Apps in Meta Business Suite desktop We're gradually introducing this feature to our partners. Some apps may not be available to you right now. Business Apps in Meta Business Suite has free and paid apps that you can connect to your business...

About Meta Business Support Home Meta Business Support Home provides a centralized way to monitor and resolve issues you might encounter around compliance with our Meta Advertising Standards, Commerce Policies and other policies and terms. These terms and poli...