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How to use Multi-Solution Conversations (MSC) | Developer Documentation

Meta WhatsApp Solution Providers

Confirm the arrangement before treating several tools as one conversation When several teams or systems are involved, first confirm which connections and tools are supported for the number. Meta's Multi-Solution Conversations reference does not establish that ...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/solution-providers/multi-solution-conversations
legacy_url_sha1
062b3d0a9e844ac4bde001c0a6d6972951c9396e
legacy_chapter
Solution Providers
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Check WhatsApp handling across connected tools
seo_description
Compare the sender, replies, receiver and workflow in each tool before assuming that several systems share one ChatArchitect number or conversation.

On-Behalf-Of account ownership model deprecation | Developer Documentation

Meta WhatsApp Solution Providers

Use current account evidence when an old migration notice resurfaces An old notice about Meta's On-Behalf-Of account model does not establish the current ownership of your business account or whether your ChatArchitect connection needs another migration. The p...

source
meta-whatsapp-docs
legacy_url
https://developers.facebook.com/documentation/business-messaging/whatsapp/solution-providers/obo-model-deprecation
legacy_url_sha1
2c526d6e921236a518f231063f2ea0b56acd4735
legacy_chapter
Solution Providers
legacy_source
developers.facebook.com
legacy_scope
business-messaging/whatsapp
seo_title
Check an old Meta OBO notice against your current setup
seo_description
Compare a historical Meta OBO notice with the current business account, working number and agreed change plan before altering a ChatArchitect connection.