Skip to main content

WhatsApp Business API for Kommo: Installation and sending the first message.

Step by step instruction

1. Go to the Settings => Integrations

embedded-image-hjmycqij.pngembedded-image-hjmycqij.png

2. OnIn the search field write "ChatArchitect" and press "Install"

embedded-image-hgr1nuhg.pngembedded-image-hgr1nuhg.png

3. On this step fill in your APP ID and APP SECRET, that we sent you after the end of connection, then press "Save" button

embedded-image-mgcuyrtd.pngembedded-image-mgcuyrtd.png

4. Write your first message from WhatsApp to your WhatsApp Business API number

embedded-image-sfevnhae.pngembedded-image-sfevnhae.png

Sending a message using  templates

You can send a templates from chats in Kommo by using the list of templates

embedded-image-f3vkvcyv.pngembedded-image-f3vkvcyv.png

❗❗❗ In case the templates do not appear in the list, you need to:

Go to the app market. Click on our application (at this point, all added templates will be updated). Then repeat the step ❗❗❗