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WhatsApp Business API for Kommo: Installation and sending the first message.

Step by step instruction

1. First of all, go to the settings

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2. Go to the Settings"Integration =>marketplace" Integrations

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3. Choose our app WhatsApp Business API ( check a screenshot )

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2.4. In the search field write "ChatArchitect" and press "Install"

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3. On this step fillFill in your APP ID and APP SECRET, that we sent you after the end of connection, then press "Save" buttonSECRET

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4.5. WriteSend your first message from your personal WhatsApp to your WhatsApp Business API number

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Sending a message using templates

Video manual : https://www.youtube.com/watch?v=2S6VyKS0Rpg


You can send templates from chats in Kommo by using the list of templates

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❗❗❗ In case the templates do not appear in the list, you need to:

Go to the app"Settings" market.-> "Installed" -> Click on our application (at-> thisPress point,"Update alltemplates" addedbutton

templates

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will be updated). Then repeat the step ❗❗❗