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How to add templates for quick sending in Omnidesk1. First, click on your profile logo in the top-right corner of Omnidesk. Then click “Settings”. 2. Go to the "Macros" -> "Personal macros" - > "Add macro" 3. Give the template a name so you can easily understa...

 How to initiate a dialogue via Teams if a conversation with the client already exists. 1. First of all, you need to open your personal account https://wtargeted.com/settings and copy a template by using "copy" button 2. After that, go to Teams, select the con...

How to initiate dialogue in Zoho 1. First of all, you need to open your personal account https://wtargeted.com/settings and copy a template by using "Copy" button 2. After that, go to Zoho, select the conversation you need to initiate, open it, and paste the t...