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WhatsApp Business API without verification limits

Last update: 18.12.2021

When you create a WhatsApp Business account, you'll need to verify your business first. This may require documentation such as a certificate of incorporation or a business licence. Before your business has been verified, you can test out the messaging feature by sending test messages to a limited range of numbers in a trial experience.

Once you have uploaded official documents to verify your business, you will have access to an expanded trial experience with additional messaging options.

Test message types

When you send test messages in your unverified WhatsApp Business account,  you can send the following message types:

  • Notifications: One-way messages, such as an appointment reminder or a delivery confirmation. These messages will be limited to WhatsApp-defined templates, only during the unverified state, and are designed to let you test the experience.

    • Trial experience: Two separate phone numbers, ten messages per day

    • Expanded trial experience: Two separate phone numbers, ten messages per day

  • Customer care: A two-way conversation between you and a customer, such as product questions.

    • Trial experience: Ten separate phone numbers, no daily message limit

    • Expanded trial experience: 1,500 conversations. A conversation is a 24-hour messaging window with a given phone number.

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