WhatsApp Business API for Kommo: Installation and sending the first message.

Step by step instruction

1. First of all, go to the "Settings"

2. Go to the "Integration marketplace" 

3. Choose our app WhatsApp Business API ( check a screenshot )

4. Fill in your APP ID and APP SECRET

5. Send your first message from your personal WhatsApp to your WhatsApp Business API number

Sending a message using templates

Video manual : https://www.youtube.com/watch?v=2S6VyKS0Rpg

You can send templates from chats in Kommo by using the list of templates

❗❗❗ In case the templates do not appear in the list, you need to:

Go to the "Settings" -> "Installed" -> Click on our application -> Press "Update templates" button