# How to initiate dialogue in Slack

## How to initiate dialogue in Slack  


**Video manual:** [https://www.youtube.com/watch?v=GqUpbqOvFoY](https://www.youtube.com/watch?v=GqUpbqOvFoY)  
  
1\. In Slack use command **/templates** and press **"send"** button

<figure id="bkmrk-">[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/image.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/image.png)

</figure>2\. Copy a template that you need with **template id**

<figure id="bkmrk--2">[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/ArXimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/ArXimage.png)

</figure>3\. Send a template to your client using this format:  
**(number) text of the template**

<figure id="bkmrk--4">[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/sMTimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/sMTimage.png)

</figure>