# How to create a template for WhatsApp Business API

## Step-by-step instructions how to create a template in our app

1\. First of all, you need to open [wtargeted.com/](https://wtargeted.com/) and click on the "Facebook Login" button or "Google Login" button

<figure id="bkmrk-">![embedded-image-culnv9iq.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-culnv9iq.png)</figure>2\. After you have logged in to your google \\ facebook account, you must enter your PERSONAL phone number on which there is a WhatsApp application, a verification code will be sent to it (not to be confused with the number that you connected with us)

<figure id="bkmrk--1">![embedded-image-dmfx86db.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-dmfx86db.png)</figure>3\. Put your App key and Secret and press "Yes, continue".

<figure id="bkmrk--2">![embedded-image-hpxvqxku.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-hpxvqxku.png)</figure>4\. After this, an app menu will be opened. Click on the "Submit template" button.

<figure id="bkmrk--3">![embedded-image-a3rguoxb.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-a3rguoxb.png)</figure>5\. Select the desired language and template type.

Write your message with variables in the first column. For example, "Hello, our employee will answer you as soon as possible. Ticket {{1}} has been created." Variables should be in braces {{}}.

Write a sample message replacing the variables with meaningful information in the second column. For example, "Hello, our employee will answer you as soon as possible. Ticket \[999TTT\] has been created.". The placeholder is square brackets \[\].

Then click "Submit Template".

<figure id="bkmrk--4">![embedded-image-yowrxxbc.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-yowrxxbc.png)</figure>6\. After review, your template will appear in "Approved templates".

<figure id="bkmrk--5">![embedded-image-zyby8hqo.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-zyby8hqo.png)</figure>Don't forget to click on the "refresh" button.