# WhatsApp Business API for Zoho Cliq: Installation and sending the first message.

**In this guide, you will learn how to install our <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">WhatsApp Business API</span></span> integration in <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">Zoho Cliq</span></span>.**

1\. First of all, go to the **"Settings"** -&gt; **"More apps"**

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/Iylimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/Iylimage.png)2. Go to the "**Marketplace**" and fill in in the search field "**ChatArchitect**" and choose our app

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/qISimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/qISimage.png)

3\. Press "**Install**"

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/B4Uimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/B4Uimage.png)

4\. Check the boxes and click the “**Install**” button.

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/v8gimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/v8gimage.png)5. Press "Take me to Cliq" button

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/3sdimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/3sdimage.png)6. Choose "**Grant access**"

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/2RWimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/2RWimage.png)  
7\. Check the boxes and press "**Accept**"

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/qpgimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/qpgimage.png)  
8\. Fill in your **APP ID** and **APP SECRET** and press "**Save settings**"

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/MJ4image.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/MJ4image.png)  
  
9\. Next, write to your connected WhatsApp Business API number from your personal WhatsApp. It will be displayed in threads.

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/D9Pimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/D9Pimage.png)

**How to reply**  
1\. You can reply by using **/wa** +your\_text

<figure id="bkmrk--6">[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/sdYimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/sdYimage.png)

</figure>2\. You can **quote** client's message

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/4nYimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/4nYimage.png)