# WhatsApp Business API for Kommo: Installation and sending the first message.

## Step by step instruction

1\. First of all, go to the "Settings"

<figure id="bkmrk-">[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/9eUimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/9eUimage.png)

</figure>2\. Go to the "Integration marketplace"

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/uAOimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/uAOimage.png)

3\. Choose our app WhatsApp Business API ( check a screenshot )

<figure id="bkmrk--2">[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/b72image.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/b72image.png)

</figure>4\. Fill in your **APP ID** and **APP SECRET**

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/FsDimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/FsDimage.png)

5\. Send your first message from your personal WhatsApp to your WhatsApp Business API number

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/3Grimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/3Grimage.png)

<figure id="bkmrk--5">  
</figure>**Sending a message using templates**

**Video manual** : [https://www.youtube.com/watch?v=2S6VyKS0Rpg](https://www.youtube.com/watch?v=2S6VyKS0Rpg "How to send templates video")  
  
You can send templates from chats in Kommo by using the list of templates

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/ch7image.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/ch7image.png)

❗❗❗ In case the templates do not appear in the list, you need to:

Go to the "Settings" -&gt; "Installed" -&gt; Click on our application -&gt; Press "Update templates" button

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/6oqimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/6oqimage.png)