# RetailCRM

## <span style="color:rgb(0,0,0);">Simla</span>

### <span style="color:rgb(0,0,0);">Installation</span>

<span style="color:rgb(0,0,0);"><span style="font-size:18px;">1)</span></span>

<span style="color:rgb(0,0,0);">API Key — which you create in your Simla account. Settings -&gt; Integration -&gt; API Access Keys</span>

<figure id="bkmrk-"><span style="color:rgb(0,0,0);">![2q96pAWsSvfse2TWk_1l-sbP5YeyrgwcawHZlOQO](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-jfkc9wp3.png)</span></figure><span style="color:rgb(0,0,0);">API methods allowed:</span>

<span style="color:rgb(0,0,0);">/Getting (integration\_read)</span>

<span style="color:rgb(0,0,0);">/Editing (integration\_write)</span>

<figure id="bkmrk--1">![f2384a73315349221038aba0002ab521.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-prqirbfn.png)</figure><span style="color:rgb(0,0,0);"><span style="font-size:18px;">  
</span></span><span style="font-size:18px;"><span style="color:rgb(0,0,0);">2)</span></span>

<figure id="bkmrk--2"><span style="color:rgb(0,0,0);">![fJpYl6TVychq-MsIwseqd426grvXyH5uBIWdciwr](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-m6claq9f.png)</span></figure><span style="color:rgb(0,0,0);">You will receive the AppID and Secret after setting up your WhatsApp number. Click Save.</span>

<span style="color:rgb(0,0,0);"><span style="font-size:18px;">3)</span></span>

<figure id="bkmrk--3"><span style="color:rgb(0,0,0);">![dMusJMN8KGfWmsFzYaXZ_fr0-m55HKXqrB6GPGdE](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-7fdgdapg.png)</span></figure>### <span style="color:rgb(0,0,0);">How to check</span>

<span style="color:rgb(0,0,0);"><span style="font-size:18px;">1)</span></span>

<figure id="bkmrk--4"><span style="color:rgb(0,0,0);">![lmLdpiqCiPQuJJaMGD_pAiORt1EXqFH0itYNuGc5](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-sqhd6nyv.png)</span></figure><span style="color:rgb(0,0,0);"><span style="font-size:18px;">2)</span></span>

<figure id="bkmrk--5"><span style="color:rgb(0,0,0);">![8PH0bUKSZ8T7Jaxb--SsoVVlk6C0M6TMdaqQKBiv](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-h8rq0sid.png)</span></figure><span style="color:rgb(0,0,0);"><span style="font-size:18px;">3)</span></span>

<span style="color:rgb(0,0,0);">Write to the new WhatsApp number from your WhatsApp mobile app on your phone.</span>

### <span style="color:rgb(0,0,0);">Reply to an incoming message</span>

<figure id="bkmrk--6"><span style="color:rgb(0,0,0);">![aJR-Yy6n4HvraUaw9KLbMOOD2jMGhwYFxLyXipE1](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-keg6ll7i.png)</span></figure>