# Instructions for sending a template from the client card in Bitrix24

**In this guide, you will learn how to send template messages in <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">Bitrix24</span></span> through the client card.**  
Video manual: [https://www.youtube.com/watch?v=xDwp3tOS5Qo](https://www.youtube.com/watch?v=xDwp3tOS5Qo)

1\. First of all, you need to choose a deal\\lead

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/pt3image.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/pt3image.png)  
2\. Choose "Message" button and choose our app as a provider

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/82Uimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/82Uimage.png)  
3\. Go to your personal account ( [https://wtargeted.com/](https://wtargeted.com/) ) and copy a template that you need by using special button

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/E05image.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/E05image.png)  
4\. After that, return to the client card, paste the template text into the message field, and send it. Done!

[![image.png](https://support.chatarchitect.com/uploads/images/gallery/2026-04/scaled-1680-/uQXimage.png)](https://support.chatarchitect.com/uploads/images/gallery/2026-04/uQXimage.png)