# Disable link shortening in Kommo.com

For templates to work correctly (if they contain a link), you need to disable the built-in link shortening in <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">Kommo</span></span>.  
  
Go to the "Settings" -&gt; "Chat settings" -&gt; Turn off the **"Track link clicks"** toggle.

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