# WhatsApp for Microsoft Teams

# WhatsApp Business API for Microsoft Teams: Installation and sending the first message.

Installation guide

1\. First of all you need to choose a team where do you want to use our app, press "more options" and after that "manage team"

<figure id="bkmrk-">![embedded-image-jyfqwbfh.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-jyfqwbfh.png)</figure>   
  
  
2\. Go to the "apps" =&gt; "upload an app" and upload a file that we sent to you

<figure id="bkmrk--1">![embedded-image-eoztcses.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-eoztcses.png)</figure> 3. Upload a file that we will send you and press "add"

<figure id="bkmrk--2">![embedded-image-nfvte7ie.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-nfvte7ie.png)</figure>   
4\. Select a channel and press "go"

<figure id="bkmrk--3">![embedded-image-0svdtbrb.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-0svdtbrb.png)</figure>   
  
  
5\. After this you will be redirected to the channel that you choose and you will see "install" button. Press on it

<figure id="bkmrk--4">![embedded-image-b6qa5dn7.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-b6qa5dn7.png)</figure>  
  
  
6\. You need to fill in **app id** and **app secret** and press "install"

<figure id="bkmrk--5">![embedded-image-yrdhfib7.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-yrdhfib7.png)</figure><figure id="bkmrk--6">![embedded-image-vxbvawvz.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-vxbvawvz.png)</figure>  
  
  
  
7\. Now you need to check incoming and outgoing messages:  
You need to write from your personal number on WhatsApp Business API number using this link wa.me/855388801854

<figure id="bkmrk--7">![embedded-image-y7flpwa2.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-y7flpwa2.png)</figure>

# How to create a template for WhatsApp Business API

## Step-by-step instructions how to create a template in our app

1\. First of all, you need to open [wtargeted.com/](https://wtargeted.com/) and click on the "Facebook Login" button or "Google Login" button

<figure id="bkmrk-">![embedded-image-culnv9iq.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-culnv9iq.png)</figure>2\. After you have logged in to your google \\ facebook account, you must enter your PERSONAL phone number on which there is a WhatsApp application, a verification code will be sent to it (not to be confused with the number that you connected with us)

<figure id="bkmrk--1">![embedded-image-dmfx86db.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-dmfx86db.png)</figure>3\. Put your App key and Secret and press "Yes, continue".

<figure id="bkmrk--2">![embedded-image-hpxvqxku.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-hpxvqxku.png)</figure>4\. After this, an app menu will be opened. Click on the "Submit template" button.

<figure id="bkmrk--3">![embedded-image-a3rguoxb.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-a3rguoxb.png)</figure>5\. Select the desired language and template type.

Write your message with variables in the first column. For example, "Hello, our employee will answer you as soon as possible. Ticket {{1}} has been created." Variables should be in braces {{}}.

Write a sample message replacing the variables with meaningful information in the second column. For example, "Hello, our employee will answer you as soon as possible. Ticket \[999TTT\] has been created.". The placeholder is square brackets \[\].

Then click "Submit Template".

<figure id="bkmrk--4">![embedded-image-yowrxxbc.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-yowrxxbc.png)</figure>6\. After review, your template will appear in "Approved templates".

<figure id="bkmrk--5">![embedded-image-zyby8hqo.png](https://bookstack-support-u7942.vm.elestio.app/uploads/images/gallery/2026-03/embedded-image-zyby8hqo.png)</figure>Don't forget to click on the "refresh" button.

# How to improve your mailling

# How to improve your Template

When preparing a mailing campaign, one of the most common questions is: *How can I create an effective newsletter without risking being blocked?* In this article, we’ll share practical recommendations to help you achieve that.

<figure id="bkmrk-">![](https://138018.selcdn.ru/KB_images/omnideskru/11972/364862/a4bd7642d9536283a560e6e1bff26211.png)</figure>## Text Length

Meta recommends keeping marketing templates under 500 characters to maximize customer engagement. The optimal range is 300–500 characters. In practice, this means keeping your message concise and focused: present the essence of your offer in just a few sentences instead of overwhelming readers with a wall of text.

## Personalization with Variables

Personalization significantly improves the effectiveness of your campaigns. Using variables such as the customer’s name is a simple but powerful way to make your messages feel more personal. After all, everyone appreciates being addressed directly.

## Use of Media

Adding visuals such as bright images or short videos is a proven way to increase click-through rates. High-quality media design not only attracts attention but also serves as an important driver of conversions.

## Action Buttons

Quick-reply buttons are an excellent tool for faster customer interaction. A single click is always easier than typing a response.

<figure id="bkmrk--2">![](https://138018.selcdn.ru/KB_images/omnideskru/11972/364862/5a4be485f54164179e0fd91d6accd817.png)</figure>In addition, action buttons can redirect users directly to your website or phone number, making the communication process seamless and convenient.

<figure id="bkmrk--4">![](https://138018.selcdn.ru/KB_images/omnideskru/11972/364862/1b0d31226b3c37c0f87f2036155a83a5.png)</figure>## Unsubscribe Button

Meta recommends including an “Unsubscribe” button in mass-mailing templates, and we strongly support this practice. It’s much better to give customers an easy, native way to opt out than to risk complaints or negative feedback.

<figure id="bkmrk--6">![](https://138018.selcdn.ru/KB_images/omnideskru/11972/364862/7441895cdfc1ce3e73dda9ab51969a43.png)</figure>## Conclusion

If you want your newsletter to deliver high engagement and strong conversion rates, make sure your template includes all of the elements listed above: concise copy, personalization, engaging visuals, action buttons, and an unsubscribe option.

**Important Note:** Templates containing images or call-to-action buttons (such as a website link or phone number) can only be approved via chat with our support team: [wa.me/421233221242  
wa.me/17377101702](https://wa.me/74956686361)