# partner_solutions webhook reference | Developer Documentation

<div id="bkmrk-partner_solutions-we">## partner\_solutions webhook reference

<div><span>Updated: Oct 22, 2025</span></div><div>This reference describes trigger events and payload contents for the WhatsApp Business Account **partner\_solutions** webhook.</div><div>The **partner\_solutions webhook** describes changes to the status of a [Multi-Partner Solution](/books/meta-whatsapp/page/multi-partner-solutions-developer-documentation).</div><div id="bkmrk-triggers"><div id="bkmrk-triggers-1"><div>### Triggers

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<span>A multi-partner solution is saved as a draft.</span><span>A multi-partner solution request is sent to a partner.</span><span>A multi-partner solution partner accepts a solution request.</span><span>A multi-partner solution partner rejects a solution request.</span><span>A multi-partner solution partner requests deactivation of a solution.</span><span>A multi-partner solution is deactivated.</span><div id="bkmrk-parameters"><div id="bkmrk-parameters-1"><div>### Parameters

</div></div></div><div><table><thead><tr><th><span>Placeholder </span></th><th><span>Description </span></th><th><span>Example value </span></th></tr></thead><tbody><tr><td><div><div>`<BUSINESS_PORTFOLIO_ID>`</div><div>*String*</div></div></td><td><div><div>Business portfolio ID.</div></div></td><td><div><div>`506914307656634`</div></div></td></tr><tr><td><div><div>`<EVENT>`</div><div>*String*</div></div></td><td><div><div>Change event. Values can be:</div><div>`SOLUTION_CREATED` - Indicates a new solution was saved as a draft or sent as a request to a partner.</div><div>`SOLUTION_UPDATED` - Indicates an existing solution has been updated.</div></div></td><td><div><div>`SOLUTION_CREATED`</div></div></td></tr><tr><td><div><div>`<SOLUTION_ID>`</div><div>*String*</div></div></td><td><div><div>Solution ID.</div></div></td><td><div><div>`774485461512159`</div></div></td></tr><tr><td><div><div>`<SOLUTION_STATUS>`</div><div>*String*</div></div></td><td><div><div>Solution status. Values can be:</div><div>`ACTIVE` - The solution partner accepted the solution request and the solution can now be used.</div><div>`DEACTIVATED` - The solution has been deactivated.</div><div>`DRAFT` - The solution has been drafted but an invitation request has not been sent to a partner.</div><div>`INITIATED` - The solution has been created and the invitation request sent, but it has not been accepted or rejected yet.</div><div>`PENDING_DEACTIVATION` - The solution owner requested deactivation of the solution but the solution partner has yet to accept or decline the deactivation request.</div><div>`REJECTED` - The solution partner has rejected the solution request.</div></div></td><td><div><div>`INITIATED`</div></div></td></tr><tr><td><div><div>`<WEBHOOK_TRIGGER_TIMESTAMP>`</div><div>*Integer*</div></div></td><td><div><div>Unix timestamp indicating when the webhook was triggered.</div></div></td><td><div><div>`1739321024`</div></div></td></tr></tbody></table>

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