# message_template_quality_update webhook reference | Developer Documentation

<div id="bkmrk-message_template_qua">## message\_template\_quality\_update webhook reference

<div><span>Updated: Oct 22, 2025</span></div><div>This reference describes trigger events and payload contents for the WhatsApp Business Account `message_template_quality_update` webhook.</div><div>The **message\_template\_quality\_update** webhook notifies you of changes to a template's [quality score](/books/meta-whatsapp/page/template-quality-rating-developer-documentation).</div><div id="bkmrk-triggers"><div id="bkmrk-triggers-1"><div>### Triggers

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<span>A template's quality score changes.</span><div id="bkmrk-parameters"><div id="bkmrk-parameters-1"><div>### Parameters

</div></div></div><div><table><thead><tr><th><span>Placeholder </span></th><th><span>Description </span></th><th><span>Example value </span></th></tr></thead><tbody><tr><td><div><div>`<NEW_QUALITY_SCORE>`</div><div>*String*</div></div></td><td><div><div>New template [quality score](/books/meta-whatsapp/page/template-quality-rating-developer-documentation).</div><div>Values can be:</div><div>`GREEN` - Indicates high quality.</div><div>`RED` - Indicates low quality.</div><div>`YELLOW` - Indicates medium quality.</div><div>`UNKNOWN` - Indicates quality pending.</div></div></td><td><div><div>`GREEN`</div></div></td></tr><tr><td><div><div>`<PREVIOUS_QUALITY_SCORE>`</div><div>*String*</div></div></td><td><div><div>Previous template [quality score](/books/meta-whatsapp/page/template-quality-rating-developer-documentation).</div><div>Values can be:</div><div>`GREEN` - Indicates high quality.</div><div>`RED` - Indicates low quality.</div><div>`YELLOW` - Indicates medium quality.</div><div>`UNKNOWN` - Indicates quality pending.</div></div></td><td><div><div>`YELLOW`</div></div></td></tr><tr><td><div><div>`<TEMPLATE_ID>`</div><div>*Integer*</div></div></td><td><div><div>Template ID.</div></div></td><td><div><div>`806312974732579`</div></div></td></tr><tr><td><div><div>`<TEMPLATE_NAME>`</div><div>*String*</div></div></td><td><div><div>Template name.</div></div></td><td><div><div>`welcome_template`</div></div></td></tr><tr><td><div><div>`<TEMPLATE_LANGUAGE_AND_LOCALE_CODE>`</div><div>*String*</div></div></td><td><div><div>Template [language and locale](/books/meta-whatsapp/page/template-library-developer-documentation) code.</div></div></td><td><div><div>`en-US`</div></div></td></tr><tr><td><div><div>`<WEBHOOK_TRIGGER_TIMESTAMP>`</div><div>*Integer*</div></div></td><td><div><div>Unix timestamp indicating when the webhook was triggered.</div></div></td><td><div><div>`1739321024`</div></div></td></tr><tr><td><div><div>`<WHATSAPP_BUSINESS_ACCOUNT_ID>`</div><div>*String*</div></div></td><td><div><div>WhatsApp Business Account ID.</div></div></td><td><div><div>`102290129340398`</div></div></td></tr></tbody></table>

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