# Managing WhatsApp Business Accounts | Developer Documentation

<div id="bkmrk-managing-whatsapp-bu">## Managing WhatsApp Business Accounts

<div><span>Updated: Feb 27, 2026</span></div><div>This document describes common endpoints used to manage business customer WhatsApp Business Accounts.</div><div id="bkmrk-understanding-shared"><div id="bkmrk-understanding-shared-1"><div>### Understanding shared WABAs

</div></div></div><div id="bkmrk-permissions"><div id="bkmrk-permissions-1"><div>#### Permissions

</div></div></div><div>A Solution Partner has the following permissions in a shared WABA:</div>
<span>Add phone numbers</span><span>Create templates</span><span>Send messages to customers</span><span>Assign users to the account</span><span>Access metrics</span><span>View payment information</span><div>On their side, the businesses onboarding via Embedded Signup can see and/or do:</div><div><table><thead><tr><th><span>Category </span></th><th><span>What can businesses see? </span></th></tr></thead><tbody><tr><td><div><div>Insights</div></div></td><td><div><div>Messaging, cost, and quality state changes.</div></div></td></tr><tr><td><div><div>Quality</div></div></td><td><div><div>Quality statuses and ratings.</div></div></td></tr></tbody></table>

</div><div><table><thead><tr><th><span>Category </span></th><th><span>What can businesses do? </span></th></tr></thead><tbody><tr><td><div><div>Assets</div></div></td><td><div><div>Add and manage phone numbers and templates.</div></div></td></tr><tr><td><div><div>WABA management</div></div></td><td><div><div>Unshare WABA with a Solution Partner, delete WABA, and change settings.</div></div></td></tr><tr><td><div><div>Integration with other Meta products</div></div></td><td><div><div>Integrate with Ads that Click to WhatsApp.</div></div></td></tr></tbody></table>

</div><div>Solution Partners cannot disable what businesses are able to see or do or customize their views.</div><div>Businesses can see [Manage Your WhatsApp Solution Partner's Permissions<span>?</span>](https://www.facebook.com/business/help/861444384718867) for more information.</div><div id="bkmrk-notifications"><div id="bkmrk-notifications-1"><div>#### Notifications

</div></div></div><div>Solution Partners receive relevant notifications via webhooks and through Business Manager. Notifications are sent when:</div>
<span>A business shares a WABA.</span><span>Messaging limits or quality rating changes for a client's WABA.</span><span>When a phone number display name or a template is approved.</span><div>If the business leaves the Embedded Signup flow before they have successfully completed it, they may have shared the WABA but the phone number's certificate may not ready, which means the number cannot be registered for API use. If this happens, please reach out to the business to help them complete the embedded signup flow.</div><div id="bkmrk-see-also"><div id="bkmrk-see-also-1"><div>### See Also

</div></div></div>
<span>[WhatsApp Business Management API](/books/meta-whatsapp/page/about-the-whatsapp-business-platform-developer-documentation)</span><span>Reference: [Business](https://developers.facebook.com/docs/marketing-api/reference/business)</span><span>Reference: [WhatsApp Business Account](/documentation/business-messaging/whatsapp/reference/whatsapp-business-account/whatsapp-business-account-api)</span></div>