# Errors messages webhooks reference | Developer Documentation

<div id="bkmrk-errors-messages-webh">## Errors messages webhooks reference

<div><span>Updated: Oct 22, 2025</span></div><div>This reference describes trigger events and payload contents for the WhatsApp Business Account **messages** webhook for errors messages.</div><div id="bkmrk-triggers"><div id="bkmrk-triggers-1"><div>### Triggers

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<span>We are unable to process a request due to a system level problem.</span><span>We are unable to process a request due to an app or account level problem.</span><div id="bkmrk-parameters"><div id="bkmrk-parameters-1"><div>### Parameters

</div></div></div><div><table><thead><tr><th><span>Placeholder </span></th><th><span>Description </span></th><th><span>Example value </span></th></tr></thead><tbody><tr><td><div><div>`<BUSINESS_DISPLAY_PHONE_NUMBER>`</div><div>*String*</div></div></td><td><div><div>Business display phone number.</div></div></td><td><div><div>`15550783881`</div></div></td></tr><tr><td><div><div>`<BUSINESS_PHONE_NUMBER_ID>`</div><div>*String*</div></div></td><td><div><div>Business phone number ID.</div></div></td><td><div><div>`106540352242922`</div></div></td></tr><tr><td><div><div>`<ERROR_CODE>`</div><div>*Integer*</div></div></td><td><div><div>[Error code](/documentation/business-messaging/whatsapp/support/error-codes).</div></div></td><td><div><div>`130429`</div></div></td></tr><tr><td><div><div>`<ERROR_CODES_URL>`</div><div>*String*</div></div></td><td><div><div>Link to [error code documentation](/documentation/business-messaging/whatsapp/support/error-codes).</div></div></td><td><div><div>`/docs/whatsapp/cloud-api/support/error-codes/`</div></div></td></tr><tr><td><div><div>`<ERROR_DETAILS>`</div><div>*String*</div></div></td><td><div><div>[Error code](/documentation/business-messaging/whatsapp/support/error-codes) details.</div></div></td><td><div><div>`Message failed to send because there were too many messages sent from this phone number in a short period of time`</div></div></td></tr><tr><td><div><div>`<ERROR_MESSAGE>`</div><div>*String*</div></div></td><td><div><div>[Error code](/documentation/business-messaging/whatsapp/support/error-codes) message. This value is the same as the `title` property value.</div></div></td><td><div><div>`Rate limit hit`</div></div></td></tr><tr><td><div><div>`<ERROR_TITLE>`</div><div>*String*</div></div></td><td><div><div>[Error code](/documentation/business-messaging/whatsapp/support/error-codes) title. This value is the same as the `message` property value.</div></div></td><td><div><div>`Rate limit hit`</div></div></td></tr><tr><td><div><div>`<WHATSAPP_BUSINESS_ACCOUNT_ID>`</div><div>*String*</div></div></td><td><div><div>WhatsApp Business Account ID.</div></div></td><td><div><div>`102290129340398`</div></div></td></tr></tbody></table>

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